Stephanie Metcalf Email & Phone Number

Richmond, KY

• SummaryUtilize the Optimum Performance Training (OPT) model, which is a systematic and integrated total body training, reconditioning and rehabilitation program that incorporates six components; flexibility.
• Provide personalized attention, professional instruction and exercise programming to individual clients of all ages and fitness levels, resulting in significant improvement in health, fitness and wellness goals while.
• Complete individual comprehensive fitness assessments.
• Develop individualized instruction plans including cardio and weight training.
• Utilize an array of traditional resistance training modalities to safely and effectively correct, challenge, and strengthen client’s human movement system while focusing on their goals and needs.

Winchester, KY

• As a Customer Experience Liaison I represent the Contact Center Organization (CCO) Analytics department on a number of customer calls working closely with the customer and customer partners to ensure all Customer.
• Lead Point of Contact for CMS.
• Build relationships with and collaborate with other subject matter experts; including the customer; content developers; and policy experts.
• Manage and lead new CCO/CMS initiatives and special projects as assigned.
• Participate in user group meetings; pilot planning; and various cross functional meetings and Centers for Medicare and Medicaid calls.
• Identify opportunities to improve current training processes and content. Including reviewing training course content and objectives to ensure they are meeting the needs of the program.

• SummaryAs a Site Training Knowledge Lead I represent the Contact Center Organization (CCO) Training department on a number of customer calls and work closely with the customer and customer partners to ensure that all.
• Build relationships with and collaborate with other subject matter experts; including the customer; content developers; and policy experts.
• Manage and lead new CCO/CMS initiatives and special projects as assigned.
• Participate in user group meetings; pilot planning; and various cross functional meetings and Centers for Medicare and Medicaid calls.
• Identify opportunities to improve current training processes and content. Including reviewing training course content and objectives to ensure they are meeting the needs of the program.
• Travel to contact center locations and customer sites

Lexington, Kentucky Area

I teach you the building blocks needed for success in creating your journey to LIVE an amazing, sustainable, healthy lifestyle.

Winchester, KY

• SummaryAs a Site Training Lead I oversee daily operations of the Local Training Deliver Team. This includes ensuring the Trainers are on task and making positive contributions to the Training Delivery department and.
• Track performance of staff members throughout the year providing feedback and coaching
• Stay up-to-date with new initiatives and remain connected with the team by attending/leading meetings
• Monitor activity in the training room and ensure the classes are running smoothly
• Manage attendance of the team and review and approve timesheets for the team
• Work in a collaborative manner with a cross-functional team to schedule and prepare for classes

London, Kentucky

London KY

London KY

London, KY