Maksym Stramtsov Email & Phone Number

Ukraine

- Working on requirements elicitation- Bridging between Customer and internal stakeholders being the single point of contact and escalation for the external stakeholders- Preparing presentations and demos of the proposed solutions- Track and report the overall progress of the rollout in each country and globally to both internal andexternal project stakeholders- Monitoring of the financial health of the project, indicate to external stakeholders about the financialdeviations of the planned scope of the project thus collaborating with the internal project Account Manager- Collaborating with AM on activities and communication planning- Documenting preparing and validating requirements for development- Making sure all projects are on track, deliver solutions using the established best practices and in accordance with the agreed SLAs\project timelines- Identifying and dealing with any potential problems at early stages and providing solutions before the situation becomes critical.

Ukraine

Viseven is a full-cycle omnichannel digital agency, with extensive experience developing eDetailing presentations, emails, landing pages, mobile apps and other types of digital content for life sciences since 2009 – as well as remote communication with HCPs and omnichannel expertise.Viseven provides a powerful content authoring solution - eWizard platform, which helps to create, edit, convert, and localize digital content, and distribute it across channels into any target system.In light of current events impacting our globe and companies, eWizard also offers a module for remote communication with HCPs, thus becoming an end-to-end solution both for engaging physicians any time and from any place – and fueling the strategy with high-quality content.Viseven offers an innovative flexible framework with modular COPE approach to content creation (Create Once - Publish Everywhere), allowing to mix and match channel-agnostic modules with 80% higher efficiency, light-speed MLR and accelerated communication. By leveraging new mindset about omnichannel engagement, Viseven delivers effective solutions helping pharma establish value-based connections with HCPs and patients. Our core mission is to help companies connect patient-centricity, patient engagement, and strategic imperatives with the right content, and multi-channel mix.

Abu Dhabi

Dubai, United Arab Emirates

Key Responsibilities: • Interacting with high brands such as Dolce and Gabbana, Kenzo, Dsquared2, Paul Smith, Mark Jacobs.• Delivering unexceptional customer service to VIP guests.• Managing a small team of 5 staff members, inside the section where I am in charge.• Daily reporting to back office with sales figures and KPI.• Operating with store opening and closing procedurals. • Windows and shop floor merchandising. • Creating a long-term relationship with guests. • Ensuring that store satisfies all Chalhoub standards on weekly basis. Key Achievements: • Completely changed store merchandise and as a result - increased profit.• Implemented new customer engagement system by using social media. • Provided new in-store communication system.• Started to use mobile technologies on a daily basis and increased productivity.

Ukraine, Kyiv

Key Responsibilities:• Creating new destinations from scratch, researching for new ideas and exotic places.• Planning marketing and advertising campaigns: Google AdWords and Social media.• Tours scheduling and accompanying groups up to 70 persons.• Booking hotels and transport partners.• Communication with clients, selling own products.• Ordering print and internet advertising products.• Website editing and customer support. Key Achievements: • Upgraded website and started social media to provide better customer service and smooth browsing.• Created more than 15 brand new destinations.• Learned WordPress and AdWords for personal editing.• Implemented email advertising and online feedback system.• Won Travel Agency Awards.• Reached 95% of total customer satisfaction.

Kyiv, Ukraine

Key Responsibilities: • Mannequin dressing and shop floor merchandise.• Accessories coordinating.• Providing excellent customer service and daily replenishment.• Training needs analysis and training schedule. • Developing training and team building activities.• Manpower planning and controlling night deliveries.• Providing morning motivational meetings.Key Achievements:• Organized a series of in-store team training.• Provided in-store training system for whole Zara Kyiv network.• Developed and conducted massive in-store team building quest for 60 persons.• Created Zara Fashion Night show.• Organized more than 10 out of store team building activities.• Received 1 promotion and 2 salary increments.

Zhytomyr, Ukraine

With the new role at our company, I finally started with creating new project, events and tours. Basically, what I did it was creating a new destination for our company, from nothing. I start with tour agenda, key point on destination, researching and booking of hotels and transport partners. And of course accompanying our tourist groups. But my main goal was to build a strong relationship with customers and partners.

Zhytomyr, Ukraine

Reserved, such amazing Polish brand and my first experience in fashion. In general I just started to learn about retail and my responsibilities were: customer service, receiving deliveries, working at the cash counter and merchandising. For the period of five months I was temporarily store supervisor and my responsibilities were: staff scheduling, ordering new collections and creating weekly and monthly reports.

Master’S Degree, Management Of The Organization

Pearson Edexcel Level 2 Certificate In Retail Skills (Qcf)

Bachelor'S Degree, Organization Management