National Operations Manager for the Comerica Account- Statement rendering using automated Pitney Bowes and Bell & Howell inserting equipment- Printing of all statements and supporting documents- Implementation of new equipment and processes using six sigma tools- Company wide mail services including Texas and California mail facilities

Job Responsibilities:* Managed operations that included warehouse, quality control, production, shipping and employee development. - 140 employees - 2 shifts - 30-45mm pieces produced weekly. - 66,000 sq. ft. facility * Development and communication of annual metrics and budgets * Management of all building and equipment preventative maintenance programs * Development and execution of safety awareness and accident elimination programs* Leadership, teacher and performance developmentAccomplishments:* Managed restructure of building layout to accommodate new equipment. Developed new procedures, metrics, budget and developed team* Production metrics targeted during my management exceeded expectations with an average of 124%.* Implemented Gen 2 (streamlining processes) and an AMS tracking system in the warehouse* Came in under budget resulting in $250M savings. * Reduced the safety frequency rate from 7.5 to 0 by August 2013, by developing a safe culture* Programmed a real time, comprehensive and interactive Excel workbook that educated the leadership team on metrics

Job Responsibilities - * Management of operations and warehouses for all product lines - 180-700 personnel (flexible workforce required) - 45,000 sq ft of production and 95,000 sq ft of warehouse * Execution of all Sampling Fulfillment/Order Processing services including overwrap, shrink-wrap, hot melt glue, carton erecting/inserting, clamshell packing & direct mail distribution. * Execution of all financial, labor and import/export requirements according to Mexico and US laws.Development of...* Pricing structure for all product lines. * Reduced costs over 40% since the purchase of the business in Mexico. Achieved utilizing six sigma tools for process mapping, process evaluation and analysis - creating more efficient and effective processes.* An Engineering department specializing in time studies, hand movement analysis & packaging to ensure efficient production and maximizing freight efficiencies* A Quality Assurance department that processes quarterly internal audits to ensure process compliance, commitment to quality and continuous improvement. Our systems were built to mirror ISO 9001:2008, also including our client's customized requirements. * Designed and developed a production management system that included inventory, operations, production and billing of over 5000 sku's for an e-commerce client.Certifications awarded, including: *Great Place to Work in Mexico’s – Best 100 list 2011 & 2012*AIB (American Institute of Baking) audit – Superior rating 8 years in a row*CTPAT & FAST – Tier 3 – US Customs partnership program. Top 4% of companies with enhanced security and supply chain procedures*Top ratings from many US CPG (Consumer Packaged Goods) manufacturers

Development of new product line - Newspac sampling. Research and interview vendors/production facilities, learn production processes, Listen to client needs to determine wants/needs in this new area of sampling. This lead to other product lines: Newspouch and direct mail sampling.

Valassis Purchased NCC (Newspaper Co-op Couponing) in 1986. This company was based out of Wilton, CT. Valassis relocated company in 1994 to Livonia, MI. Systems were completely rewritten and updated after the initial move to Livonia. - Places ROP (Run of Press) ads in newspapers across the country