Leah Strong Email and Phone Number

Conducted Internal Audit and IT control testing by analyzing evidence and documenting procedures, verifying proper controls were in place to mitigate risk. Worked with clients in the technology, manufacturing, and pharmaceutical industries.

Assisted professor of BA 200 - Business & Leaders: the positive difference. Responsibilities included: mentoring students, attending class, and maintaining grade book.

Collaborated with team members to design content on IT's presence at worldwide events using Cisco's internal social media platform. Updated IT overview report for field sales team using Cisco databases and collaborating with IT experts. Assisted team members in interviewing stakeholders to assess feasibility of employee rotational program, resulting in business case and process documentation.

Summarized transcripts of interviews about research participants' work experiences resulting in 45 one-page summaries for research sponsor's ease of use. Designed excel tools to track racial and educational disparities in respondents' personal and public unemployment recovery strategies to verify research findings. Conducted a literature review of 47 scholarly articles to provide researchers with background on prior research conclusions regarding unemployment insurance.

Analyzed dealer onboarding process including incorrect sequence of operations and disorganized shared drive to identify opportunities for process improvement. Developed future state value stream process map by identifying and meeting with eight departments, ensuring all needs were addressed and correct order of process steps. Utilized value stream map to create: project summary, standard work guide, check sheet, and organizational capacity assessment, reducing dealer onboarding process waste.

Audited over 200 dealer agreement files to identify disparities from corporate policies resulting in changes to the dealer agreement template. Consolidated departmental files using Bluescape, and created instructional PowerPoint for employees, resulting in virtual workspace for team collaboration. Updated Haworth dealer databases on a weekly basis to provide current, accurate information allowing dealers to see current financial performance indicators.