Program Manager
Current● Oversees the operational performance of the ambulatory business service lines for the Houston regional locations—developing and monitoring quality metrics, communicating analysis to senior leadership, and ensuring compliance with regulatory requirements. ● Manages programs and standards to measure and evaluate safety, service, and quality improvement including developing a revenue and growth report for the Breast Surgical fellowship program, that highlighted an average financial increase of $92,000 by designating fellows as Clinical Specialists sooner.● Monitors key performance indicators (KPIs) including productivity metrics, staffing models, budget forecasting, and patient demographics to ensure quality product lines and steward strategic growth.● Analyzes financial data as an indicator of business performance including EBITDA, profit, net revenue, and operational overhead—providing recommendations to executive leadership to support data-driven decision-making. ● Develops processes and systems that foster high performance, collaborating with leaders across the hospital to implement analytics tools to enhance physicians' understanding of productivity measurements and their effect on operations, budgeting, and compensation.● Serves as a strategic advisor to regional leadership teams—providing the data and analysis to develop and maintain staffing models across the Houston region.