Strother Gaines, Msw, Mba Email & Phone Number

Washington, DC, US

• www.unicorndammit.com
• Specializes in entrepreneurial, solopreneurial and small business coaching.
• Provides support structures specifically designed to provide action to insight for clients for both business and personal growth.
• Helps clients identify personal and business goals and growth opportunities as well as potential roadblocks and negativity biases that are preventing them from moving towards these goals.
• Works with clients to establish timeframes, set goal posts/markers and move powerfully through their projects.
• Utilizes strong background in theatre and education to encourage and develop creativity in clients and their projects.

• Distill and deliver your content in the most engaging and impactful way.
• Motivated by outcomes as well as delivery. My background in theatre and performance allows me the ability to improvise, customize, engage, entertain and present with panache.
• Provide individualized support to every member of the group with a unique ability to manage group dynamics.
• I work as a translator for both creative and corporate communities. Because of my experience in both worlds I can fully honor your creative intent, while remaining true to the corporate goals of the company.
• Serves as flexible workforce for those times when you need to train/educate but don’t need a full timer. I’m your virtual and in-person learning and development collaborator.
• I blend my experience as a coach as well as a consultant for maximum return for your L&D budget.

*Continuing to provide sales and training support after transitioning from a full-time role with Ethos.* Serving as an internal resource for Ethos as well as an external outreach consultant. * Providing DEIB training, facilitation, and content development.

Chicago, Illinois, United States

• Support the development of custom solutions across DEI assessments and roadmaps, hiring, retention, and equitable promotion practices, and policy development.
• Create, develop, and deliver training and learning event materials across a portfolio of 50+ client companies.
• Support the implementation of consulting projects, including launching and reinvigorating affinity groups, developing hiring practices that eliminate bias, developing and leading onboarding programs, supporting the.
• Design, develop, and test new individual trainings across discipline areas: diversity, equity, and inclusion, mindfulness and stress management, emotional intelligence, core skills (aka soft skills), management and.
• Manage the Train the Trainer program to support new contract facilitators.

Washington D.C. Metro Area

• Create and produce immersive theatrical experiences for events of all sizes.
• Collaborate with improvisation artists, circus performers, dancers, burlesque artists, sideshow performers, actors, writers, and designers to create an immersive world.
• Design and produce audience experiences to increase engagement, retention, connection, creativity, and fun!
• Customize immersive experience for your specific event, theme, company, topic, etc. No two performances will ever be the same. Bespoke storylines and character worlds created in service of your event delivering the.
• Provide a unique, highly individualized experience for every guest at your event. Each participant is free to engage at whatever level they are comfortable with and will each have their own unique and memorable.
• Handle and coordinate all logistics across multiple collaborations for a seamless experience for you and your guests.

Washington D.C. Metro Area

Organize and host monthly Network Under 40 events in the DC Area. Network Under 40 was birthed out of the need for a community of young professionals that wasn’t a singles event, a room full of sales people, and/or a membership-based group. Join us on the 3rd Thursday of every month at a different DC venue with free food, great drinks, and the most amazing.

Washington D.C. Metro Area

• Recruit, hire, train, develop, and performance-manage Membership Advisor team across 4 distinct regions. (Boston, Chicago, Washington, DC, & NYC)
• Motivate and maintain a high morale and culture of feedback and success.
• Define, measure, and reinforce the best practices in sales and cultural behaviors.
• Collaborate across multiple departments to ensure the highest quality experience for all new patients regardless of channel (inbound calls, enterprise clients, practice integration) as well as the highest quality of.
• Drive performance and high level of service quality by daily 1-on-1 coaching.
• Strategize on ways to create new memberships through B2B, events, and creative messaging for potential patients.

Austin, Texas Area

• Provide expert consulting to developers and CEO in regards to the spa Industry, current trends, best practices and intake design/development.
• Conduct market research to analyze customer wants/needs during development period.v Provide excellent technical support to new clients.
• Generate new leads through research and direct marketing to potential interested clients.
• Serve as liaison between company and clients via phone, e-mail and spa conference/in person work.
• Conduct screen share demos remotely with potential clients as well as on site demos for local prospects.

Washington D.C. Metro Area

• Create engaging PowerPoint presentations designed to engage and educate staff members via a bi-monthly online webinar covering a wide range of customer service related topics.
• Create, maintain, edit and update an internal MINT Specific Wiki containing all information relating to MINT. (Employee profiles, contact lists, best practices, policies & procedures, how-to guides, company wide.
• Help create training manuals for multiple position types.
• Work with department heads to update all employee handbooks and training materials.

• Responsible for all operations of two spa locations.
• Create and implement yearly marketing calendar for both locations.
• Develop retail sales protocol and increase retail and service offerings.
• Develop spa staff and front desk support staff.
• Coordinate promotions and all marketing collateral with marketing manager.
• Develop and implement training manual to standardize level of service and quality across both spa locations.

Washington, DC

• Served as one of six on call therapists for a 5 Star Hotel (Relais & Châteaux).
• Trained in both Darphin and Red Flower product lines and protocols.
• Provided five-star level service utilizing many upscale amenities such as steam showers, pre and post treatment apéritifs and high end product lines for a luxury spa experience.

• Responsible for all operations of Metropole Aura Spa
• Created marketing campaigns and established a constant contact program with current gym members and former Aura Spa clients.
• Increased quarterly revenues by 20% over previous years while exceeding each quarter's revenue goals by a minimum of $15,000.
• Produced comprehensive financial reports on a daily, weekly and monthly basis to track revenue streams for various services.
• Upgraded retails offerings and facilitated the spa consistently reaching retail revenues goals for the first time since openings.
• Wrote and edited a training guide for the reception staff and standardized the level of service and performance expected from support staff.

Georgetown DC

• Provided a range of spa and massage services to upscale and discerning clientele.
• Assisted in overall operations of the front desk and spa administration.
• Continually received high praise from clients as well as Spa manager and experienced continued rebooking.

• Created and implemented lesson plans for students ranging in age from 4-15.
• Served as artistic and musical director as well as choreographer for numerous children’s shows with casts ranging in size from 15-60.
• Taught basic and advanced theatre skills including dance, vocal projection, diction, creating a character, voice, musicality, improv, movement, mask, clown and many more.
• Responsible for all aspects of theatrical production and backstage duties.

Washington, DC

• Provided customer service in a rotating schedule through all different aspects of the museum in areas such as ticket sales, will call, on site question and answer, group tours, greeting and many others.
• Led an hour-long interactive experience “Operation Spy” to groups of 2-15 guests consisting of surveillance activities, code breaking, and “undercover reconnaissance”. Ensured clients had an enjoyable and engaging.
• Worked with a team of guides to ensure seamless experiences for guests of the museum as they transitioned between areas and activities. * Helped open and troubleshoot the “Spy at Night” after-hours experience. Worked.

Missoula, Montana Area

• Traveled weekly to a new town to cast, direct and teach Jack and the Beanstalk: The Musical.
• Worked with casts ranging in size from 24 to 63 students.
• Met students on Monday, cast from the initial audition, began rehearsal and taught all choreography, blocking, lines and songs for a show that opened on Friday.
• Worked with one tour partner to perform and facilitate the best possible show, including assembly of set, distribution and maintenance of costumes and props, operation of sound and lights boards and distribution of.

Louisville, KY

• Lead Bard Buddies classes in various outreach schools for children between K-3.
• Discussed basics of theatre, Shakespeare and the elements of a play. Put on a mini performance of “The Tempest” with the children playing multiple rolls.
• Provided interactive educational opportunities.

Hamilton Wenham, MA

• Directed and oversaw all aspects of the musical production of “Bat Boy: The Musical”.
• Taught a group of 27 high school students in depth theatre skills and collaborated with a musical director on bringing to life a very challenging piece of theatre.
• Ran rehearsals, blocked scenes, constructed and purchased props, designed lights and sound, scheduled performers and musicians and oversaw all administrative aspects of the production.

Sunnyvale, CA

• Worked within a set curriculum for two, three-week summer intensives.
• Communicated the basics of voice, movement and acting to students through theatre games, activities and exercises.
• Choreographed movement pieces to be used in shows which were mounted at the end of each session.
• Served as production assistant for student-designed set, prop and costume initiatives.
• Developed 8-session lesson plan focusing on the fundamentals of creativity and acting basics including vocal projection, body control and character development.
• Adapted storybooks to working scripts for children, and directed performances of these stories with multiple groups of children ages 3-14.

Eastern Kentucky University

• Taught seminar class to 20 of Kentucky’s finest high school Juniors that focused on expanding educational and emotional skills.
• Led two classes per week which dealt with topics like college preparation, racism, homophobia, sexism, relationships, integrity, and establishing belief system.
• Created a healthy and open environment where students felt free to discuss their ideals and express themselves in various ways.
• Responsible for a hall of 20 students
• Facilitated check in, maintained discipline, distributed campus wide information, decorated hall, counseled students, mediated disputes and reported to Campus Director nightly on student status.

Master Of Business Administration - Mba

Master Of Social Work - Msw

Education record

Bachelor'S Degree, Drama And Dramatics/Theatre Arts, General

Bachelor Of Arts (B.A.), Drama And Dramatics/Theatre Arts, General

Activities and Societies: Phi Kappa Tau, Student Judiciary, Resident Assistant, Orientation Assistant, Improv Troupe, DramaCentre, Glass.