Christopher Stroud

Christopher Stroud Email and Phone Number

Associate Analyst, IT Operations Help Desk @ American Airlines
Phoenix, AZ, US
Christopher Stroud's Location
Laveen, Arizona, United States, United States
Christopher Stroud's Contact Details

Christopher Stroud work email

Christopher Stroud personal email

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Christopher Stroud phone numbers

About Christopher Stroud

Computer support technician with over ten years of diverse technical experience, in the Information Technology and customer service field providing technical assistance to business professionals and the end consumer.Dedicated, dependable, customer service, and team oriented individual with proven ability to perform multiple tasks in various capacities. Demonstrated ability to troubleshoot problems, provide exceptional customer service, forecast sales, prepare orders, and effectively communicate with management to create and execute management plans. Excellent commitment to quality and effective problem solving capabilities.

Christopher Stroud's Current Company Details
American Airlines

American Airlines

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Associate Analyst, IT Operations Help Desk
Phoenix, AZ, US
Website:
aa.com
Employees:
56677
Christopher Stroud Work Experience Details
  • American Airlines
    Associate Analyst, It Operations Help Desk
    American Airlines
    Phoenix, Az, Us
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  • J-Curve Technologies
    Technical Support Technician
    J-Curve Technologies Apr 2019 - Present
    Phoenix, Arizona, United States
    Delivers technical support for security surveillance HW and SW and customer support for Vonage enterprise-level phone systems. • Grew from 1 to 8 contracts supported; was cross trained on several critical areas directly affecting uptime for customers. • Supported low-voltage door locking hardware, software, and access control through key readers and stand-alone PCs.• Configured routers, whitelisted IP address; configured systems and switches. • Demonstrated knowledge of OSI, DHCP, DNS, VPN, Routing, Port Forwarding, QOS, IP addressing, and other internet elements.
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  • Intuit
    Customer Care Representative
    Intuit Aug 2015 - May 2018
    Phoenix, Arizona Area
    Support the software Quickbooks on both a direct customer and internal employee level, and provide technical support regarding its functioning, usage, or instillation, as well as data migration.
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  • Sirius Xm Radio Inc.
    Advanced Technician
    Sirius Xm Radio Inc. Oct 2012 - Aug 2015
    Phoenix, Arizona Area
    Provided technical support, customer service, and troubleshooting for satellite radio users. • Ranked #1 in customer satisfaction surveys companywide with near perfect scores in quality assurance. • Selected for elite team of 3 agents to handle previously unresolved tickets, chosen from a pool of 45 technicians.• Earned Subject Matter Expert status for Advanced Satellite Radio troubleshooting; received certification.
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  • Field Soloutions
    Voip Technician / Installer
    Field Soloutions Feb 2012 - Oct 2012
    Phoenix, Arizona Area
    Independent contractor for Vonage; primarily dealing with on-site technical support, including troubleshooting and setting-up new and in use VOIP systems; correcting any connectivity problems, ensuring a dial tone on all phones, and internet functionality where needed. Other jobs also included basic knockdown procedures of low voltage cable, bending conduit, wiring junction boxes, and terminating connections.
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  • Self Employed
    Rental Property Maintenence
    Self Employed Jan 2012 - Aug 2012
    Laveen, Az
    Maintaining and fixing all maintenance issues that may arise throughout occupancy.
  • Self Employed
    Project Manager / Rental Property Maintenance
    Self Employed Sep 2011 - Jan 2012
    Laveen, Az
    Complete renovation of a four bedroom home with successful completion of goal of market rent. Jobs included the sourcing and coordinating skilled labor for tile and carpet, materials, painting, and screening of potential tenants. Upon completion and Tenants moving in I am in charge of maintaining and fixing all maintenance issues that may arise throughout occupancy.
  • Kraft Foods
    Sales Service Representative
    Kraft Foods Jan 2009 - Sep 2011
    Phoenix, Arizona
    Created and implemented the sales plan with each store manager, authored credits and store orders, and merchandised products to include display and shelf building maintenance, exhibit disposal, and restacking. Supplementary responsibilities included covering additional territories due vacancies and vacations and the assumption of supervisor’s duties and route, as required.
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  • Fry'S Food And Drug
    Stocker
    Fry'S Food And Drug Sep 2007 - Feb 2009
    Laveen, Az
    Worked with store crew to collectively merchandize new product, maintain backstock, and facilitate store opening. Frequently stayed beyond work schedule to assist other departments and customers.
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  • Fedex
    Package Handler
    Fedex Nov 2006 - Apr 2007
    Phoenix, Arizona
    Loaded and unloaded air cargo cans, separated mail on the belt, searched and found packages throughout the warehouse, and delivered mail to customers. Worked split shifts AM (6:00-8:00) and PM (5:45-7:00)
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  • Ups
    Package Handler
    Ups Jul 2005 - Aug 2006
    Ontario, California
    Facilitated the unloading and loading trucks; surpassed package handling guideline requirements; and regularly chosen to perform extra work. This position required successful completion of Hazmat training.
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  • Giuseppe'S Italin Resturant
    Cook, Cashier, Driver
    Giuseppe'S Italin Resturant Jan 2004 - Oct 2005
    Upland, Ca
    Cooked and fulfilled orders to customer specifications, used the cash register, delivered, and maintained the kitchen/restaurant. Rapid assimilation of numerous delivery areas was essential.
  • Fish King
    Frozen Fish Food Manufacturing And Packaging
    Fish King Aug 2003 - Oct 2003
    Chicago, Il
    Prepared fish food (including cutting beef heart and grinding up fish), prepared packages for retail stores (weighing fish food, filling various size bags, frozen cubes, and sealing packages). Assisted in the repair and construction of an in ground Koi pond.
  • La Roman Kitchens
    Cashier, Cook
    La Roman Kitchens Sep 2001 - Oct 2003
    Arlington Heights, Il
    Took orders, handled cash register, prepared sauces and food (including pizza, ribs, chicken, fries, and lasagna) and maintained the kitchen.

Christopher Stroud Skills

Cisco Voip Sip Trunking Customer Service Microsoft Office Microsoft Excel Microsoft Word 10 Key Cash Management Cash Register Up Selling Project Management Sales Presentations

Christopher Stroud Education Details

Frequently Asked Questions about Christopher Stroud

What company does Christopher Stroud work for?

Christopher Stroud works for American Airlines

What is Christopher Stroud's role at the current company?

Christopher Stroud's current role is Associate Analyst, IT Operations Help Desk.

What is Christopher Stroud's email address?

Christopher Stroud's email address is ch****@****uit.com

What is Christopher Stroud's direct phone number?

Christopher Stroud's direct phone number is +160277*****

What schools did Christopher Stroud attend?

Christopher Stroud attended Chaffey College, Chaffey College.

What are some of Christopher Stroud's interests?

Christopher Stroud has interest in Children, Politics, Education, Poverty Alleviation, Science And Technology, Human Rights, Animal Welfare.

What skills is Christopher Stroud known for?

Christopher Stroud has skills like Cisco Voip, Sip Trunking, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, 10 Key, Cash Management, Cash Register, Up Selling, Project Management, Sales Presentations.

Who are Christopher Stroud's colleagues?

Christopher Stroud's colleagues are John Cox, Bo Durasinovic, Lisa Mccoy, Wafa Alkhairy, Julie Marton, M. Cort Stargell, Cheryl Honey.

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