Struan Rae Email & Phone Number

I'm currently looking for a new role within SaaS with the opportunity to shape the client experience vision and strategy. Helping customers increase adoption, retention, and advocacy, by building strong relationships that persist through (and lengthens) the customer's lifecycle, understanding in depth their company and product goals. As well as working closely with customers to ensure they are satisfied with their services and improve upon areas of dissatisfaction. To sum it up, I keep customers happy, healthy and wanting more. An organised, results-oriented Client Service professional with an excellent track record of significantly increasing service quality, sales and customer base. Outstanding communication, relationship-building and influencing skills; Competent in building customer relationships which inspire confidence and loyalty. A highly efficient individual with extensive team leadership experience, able to adapt well to new environments and learn new processes quickly.

Listed skills include Online Marketing, Customer Service, Advertising, New Business Development, and 7 others.