James Stryker, Ms, Shrm-Scp Email & Phone Number

Los Angeles County, California, United States

• Partners with leadership team and other managers to understand and execute the organization’s human resource and talent strategy as it relates to current and future talent needs, recruiting, retention, and succession.
• Provides support and guidance to leadership team, other managers, and staff when complex, specialized, and sensitive questions and issues arise.
• Administers and executes routine tasks in delicate circumstances, such as navigating reasonable accommodations, investigating allegations of wrongdoing, and providing mediation in difficult interactions.
• Develops, updates, and interprets Human Resources specific policies, guidelines, and processes across the organization and provides consultation/recommendations to leadership and management on policy application and.
• Manages talent acquisition process, including the management of recruiting platforms, recruiting budgets, interviewing, and hiring of qualified candidates, with emphasis on DE&I initiatives.
• Manages organization training strategy by identifying and assessing training needs through job analysis, career paths, and consultation with managers.

Montgomery, PA

- Designed communication processes and leads projects connecting employees across the organization, including training modules, visual aids, and video podcasts.- Partnered in developing strategies for sourcing, hiring methods, and employee onboarding, including job description design and career exposition participation. - Developed and administered.

Williamsport, Pennsylvania Area

- Responsible for traditional HR functionality for two departments – acquiring a workforce that met company needs, overseeing employee onboarding, workforce management/scheduling, performance coaching, and establishing/monitoring success plans. - Partnered with internal and external stakeholders to identify gaps in the customer experience and formulate.

Lancaster, Pennsylvania Area

• Assisted clients directly in ordering, changing, and canceling services via phone, positioning products and services based on client needs.
• Modeled expectations of customer service and process functioning for newly hired employees during onboarding.
• Individually mentored employees requiring skill-growth in productivity and quality.

Ogden, Utah

• Traditional HR functionality for department of over 200+ customer service employees – overseeing employee onboarding, workforce management/scheduling, performance coaching, and establishing/monitoring success plans.
• Mentored 5 direct supervisors on creating positive working relationships with employees and developing strategies and long-term goals to drive productivity and quality standards.
• Implemented technological solutions to support strategic vision, including the creation of training models and visual aids.

Doctor Of Education - Edd, Educational Leadership And Administration, General

Master Of Science - Ms, Industrial And Organizational Psychology

Bachelor Of Science - Bs, Human Resources Management And Services

High School Diploma, Technical Endorsement