Marketing Manager
Current- Creating and/or managing the entire company's online presence, including but not limited to overseeing or creating social media posts, email marketing, SEO efforts, online content, web development, etc. - Reviewing analytics to identify trends, strengths, and areas for improvement with campaign efforts- Creating visual, written, and interactive content for online platforms, internal print materials, training content, sales presentations, company assets, etc.- Developing and launching tech solutions and inner-company solutions to gather NPS data and improve overall customer relations and satisfaction- Create engaging, high-performing content for social channels, website, SMS/MMS, email, and other customer-facing platforms; revise periodically based on analytics, new trends, new internal efforts, etc.- Connecting CRM and other SaaS platforms for consumer messaging, analytics, demographic data, and triggers based on actions or lifecycle to send custom and dynamic messaging.- Research, test, and implement new tech or SaaS programs to further the company's goals, improve workflows, and increase productivity & customer satisfaction.- Developing marketing plans based on previous analytics, industry research, and company goals- Researching, developing, and employing new technological solutions to aid in all facets of business- Collaborate with other departments to automate processes that save time, remove human error, make items more accessible, and in general make lives easier.