Vp - Supervision & Control Manager, Financial Advisory Centre, Emea, Institutional Client Group
Bank Of America Merrill Lynch
London, United Kingdom
• Supervision and Control: developed monitoring and governance routines and created operational procedures to enable the effective supervision of Investment Consultants, Financial Advisors, Client Services Officers and the Institutional Client Group’s activities. • Reviewed and approved new accounts: performing PEP screening, monitoring negative news, KYC and sanctioned and high risk jurisdictions.• Daily trade surveillance; monthly account reviews including contacting clients to discuss portfolio activity and performance; suspicious activity monitoring.• Performed thematic compliance monitoring in respect of RDR Funds and Structured Product concentrations.• Reviewed Contemporaneous Notes to File entered by Financial Advisors for their client accounts.• Investigated and responded to client complaints, working with Litigation and/or Compliance.• Responsible for coordinating responses to possible substantive violations of legal, regulatory or ethical standards, or of situations that might expose the Firm to financial loss, regulatory criticism or negative publicity.• Responsible for providing mandatory compliance training and education of branch personnel.• Liaised with Audit and internal Compliance to ensure satisfactory outcomes to audit and internal compliance testing.• Error resolution, escalation and reporting, performing root cause analysis and approving remediation.