Senior Field Engineer
Current• Provide or facilitate higher-level technical support for less experienced team members• Troubleshoot problems over the phone, in person or through remote connectivity as necessary.• Configuration and testing of DICOM setup of devices• Mentor junior field engineers and new hires.• Area Champion for internal software support.• Lead Installations and repair of Digital Mammography equipment (2D, Selenia and 3D, Dimension), SecurView, Biopsy and fluoroscopic systems.• Schedule and perform (both planned and un-planned) repairs, maintenance and hardware/software upgrades to company quality standards.• Responsible for day to day paperwork (service reports, expense reports, time sheets, FDA filing etc.)