Accomplished Parts Department Manager working in Fixed Operations with the South Australian CMV Group, CMI Toyota. Over 20 years’ experience in the automotive industry focusing on internal and external client service, developing key stakeholder relationships to promote sales growth, managing the day-to-day operation of Parts Departments and implementing continuous improvement (Kaizen) principles and work practices. Successfully held and developed four key management and sales positions across two dealerships within the CMV Group. Proven ability to develop staff and work interdepartmentally to meet service performance goals, contractual agreements and implement tender processes to pursue business opportunities. I see myself as an outgoing and communicative individual, easy going but with a strong work ethic and a desire to succeed in whatever I take on. A good sense of humour and interest in people from all walks of life.