Stuart Cunningham Email & Phone Number

Adelaide, Australia

Lead the Parts Sales Representative Team to achieve sales budgetary performance and client satisfaction. Oversee management of Key Sales Accounts. Monitor market potential and strategic oversight of sales performance including key metrics/key performance indicators. Review and analyse sales performance results, taking corrective and strategic action as necessary. Contribute broadly to the management of the Parts Department to build and maintain a sound client base and foster high levels of service and commitment to ensure maximum customer satisfaction. Maintain effective working relationships with Parts Department and interdepartmental personnel.

Christies Beach, South Australia, Australia

Manage operations of the Parts Department and lead staff performance. Plan, meet and exceed Departmental budgets. Implement TSM (now Excellence and TFL) criteria incorporating Kaizen principles. Participate in the Southside CSI (Customer Satisfaction Index) Management team. Present monthly performance metrics at Executive meetings and maintain interdepartmental relationships. Responsible for the acquisition of new clientele and continued satisfaction of existing clientele within PMA dealing in panel repair and automotive workshop industries.