Stuart Scott Email & Phone Number

Toronto, On, Ca

Toronto, Canada Area

Toronto, Canada Area

Toronto, Canada Area

Actively involved in contributing to the growth of the WSS small and medium (SMB) business client base through 2 key objectives. 1. Seeking and identifying areas for new and expanded customer growth2. Leveraging the use of TELUS wireless and data products and servicesProfessional objectives are accomplished through:• Employing a strategic self-starter mentality• Leveraging a variety of targeted prospecting, and closing skills• Maintaining detail oriented account planning andmanagement capabilitiesResponsibilities:• Cold calling prospective SMB clients• Promoting and selling wireless and data services• Building trust, loyalty and solid long-term relationships with key decision-makers• Understanding current and prospective customers’ communication needs, businessissues, and buying motives• Conducting “needs analysis” for clients’ wireless services• Delivering the right solution for clients’ evolving business requirements with prompt andefficient serviceKey Deliverables• Aggressively grow the Wireless Systems Solutions SMB customer base• Build and maintain a client base• Consistently deliver on monthly sales targets and quotasSkills & Abilities:• Sales Methodology: Selecting and qualifying profitable wireless opportunities; achievingsales volume objectives with business customer accounts• Ability to deliver on growth and profitability• Effective time management and multi-tasking skills• Strong interpersonal and communication abilities

Toronto, Canada Area

1. Financial Contribution• Contributes toward store profitability by seeking opportunities to increase sales, manage inventory and cost of goods control and labour costs.• Maintains daily, weekly and period financial reports.• Ensures all cash handling and cash register function are performed in a accurate andconsistent manner.• Maintains final accountability for store operations, partner development and financial contribution.• Ensures the proper types and amounts of materials, supplies and merchandise are ordered and stocked. Effectively communicates new product information to partners.2. Develops Partners• Trains and develops partners to demonstrate all Starbucks customer service standards operating standards and Star Skills• Expects and encourages full participation of partners in creating store goals and developing plans.• Determines daily and weekly staffing requirements, recruits, conducts interviews, makes hiring and termination decisions, schedules and apportions partner work hours, and schedules partners time off.• Resolves partner complaints and concerns, provides ongoing performance feedback, conducts formal performance and salary reviews and counsels partners when necessary.3. Maintains Quality Store Operations• Ensures all company policies, store standards and procedures are communicated effectively to partners and maintained and followed in a consistent manner. Follows all guidelines outlined in the Policy and Procedures Manual to create and maintain the safest environment for our partners and customers..• Provides the Starbucks “Service Experience” consistently for all our customers.• Ensures store appearance and equipment area maintained in a consistent manner.• Maintains consistent speed of service to the customer by ensuring all store staffing requirements.• Demonstrates the ‘Just Say Yes” behaviour by taking care of all customer requirements.

Toronto, Canada Area

- Trained and updated staff on new promotions and effective merchandising habits; provided Manager with weekly inventory data and account statements; consistently delivered exceptional customer service in a busy and fast-paced environment; operated daily cash-outs; prepared deposits and balanced operating funds. - Held signing responsibility for all banking and invoicing; ensured payments were made in a timely manner; prepared and organized files and maintained accurate records; maximized productivity levels; reduced inefficiencies/fixed costs while retaining quality service and facility levels. - Acted as a key liaison and service conduit in all areas of store operations; effectively assessed and interpreted business needs, recommended solutions, and developed long-term professional relationships; organized and analyzed financial accounting information; made conclusive decisions in time-sensitive situations. - Developed excellent industry, client and staff relations; effectively addressed concerns while retaining goodwill and business objectives; participated and led staff meetings; provided supportive elements in all areas of operations, including strategic planning, administrative controls, and policy improvements.

Electrical And Electronics Engineering

Business Administration, Management And Operations