With over 20 years in Healthcare Administration and Management, I aim to leverage my expertise to leadteams in continuous quality improvement, enhancing services and driving business results. I excel in clearcommunication and strong leadership, using data-driven decision-making to ensure every action is evidence-based.As an experienced professional in information management and workflow optimization, I have a proven track record of leading initiatives that enhance service delivery. Most recently, as the Information Management and Process Design Lead (for multiple Primary Care Networks), I demonstrated my ability to manage complex projects and led teams towards achieving significant improvements in service delivery. I successfully oversaw major projects focused on quality improvement, resulting in increased patient satisfaction, better health outcomes, cost reduction, and service expansion. During my time at Alberta Health Services, I was the Northwest Lead for the Chronic Disease Management,and developed a comprehensive database for chronic disease management, which facilitated accurate datacollection, analysis, and reporting. This led to informed decisions on where services needed to be restructured to meet the actual demands and how they should be provided across the north-zone. This project underscores my capability to translate complex data into actionable insights and demonstrates true ingenuity and innovation.Finally, collaboration with community stakeholders has been a cornerstone of my career. I have built andmaintained strong working relationships with healthcare providers, community partners, and governmentagencies, ensuring the successful implementation of healthcare services.Core Competencies include implementation of new strategy, demand and capacity management, qualityassurance, stakeholder engagement, IT system applications, resource allocation, recruitment and retention,governance and policy and analytics.
