Stuart Hogg Email & Phone Number

Glasgow, Scotland, United Kingdom

Glasgow, United Kingdom

Managing the delivery and performance of all our Community Justice programmes in Scotland and the North East of England.

Glasgow, United Kingdom

Co-ordinating all delivery of the Community Justice department.

Currently working within Community Justice Dept, managing a Group of Mentors working with young offenders to improve all areas of life pre and post liberation. Managing performance, planning and reporting, staffing & recruiting and partnership working. Previously, working on The Wise Group's New Deal, Flexible New Deal and Work programme, Government Employment based programme, aiming to help long term unemployed into sustainable employment. Liaising with internal and external… Show more Currently working within Community Justice Dept, managing a Group of Mentors working with young offenders to improve all areas of life pre and post liberation. Managing performance, planning and reporting, staffing & recruiting and partnership working. Previously, working on The Wise Group's New Deal, Flexible New Deal and Work programme, Government Employment based programme, aiming to help long term unemployed into sustainable employment. Liaising with internal and external contacts to further clients into employment or training opportunities. Show less

A temporary recruitment Agency, Labour Ready offered me the role as Customer Service Representative, which I was very quickly promoted from to position of Operations Specialist for Scotland, covering 3 branches in Glasgow, Edinburgh and Bellshill. The main role covered:Ensuring Compliance and Legality of all BranchesTraining Staff members on CRM operations and filing systemsInterviewing and placing potential customersCanvassing local business to promote the service, and setting… Show more A temporary recruitment Agency, Labour Ready offered me the role as Customer Service Representative, which I was very quickly promoted from to position of Operations Specialist for Scotland, covering 3 branches in Glasgow, Edinburgh and Bellshill. The main role covered:Ensuring Compliance and Legality of all BranchesTraining Staff members on CRM operations and filing systemsInterviewing and placing potential customersCanvassing local business to promote the service, and setting up accounts to service Show less

Working for HFC Bank, part of the HSBC Group, I operated within the new business branch, offering financial solutions to customers through the Consumer Credit market. These leads generated from Interest Free terms on Consumer Finance. The role included:Contacting credit accounts and offering enhanced packages to reduce overall outgoings through promotion of Credit Card, Personal Loans and Home Owner LoansConducting face to face meetings with potential customers, and finalising deals… Show more Working for HFC Bank, part of the HSBC Group, I operated within the new business branch, offering financial solutions to customers through the Consumer Credit market. These leads generated from Interest Free terms on Consumer Finance. The role included:Contacting credit accounts and offering enhanced packages to reduce overall outgoings through promotion of Credit Card, Personal Loans and Home Owner LoansConducting face to face meetings with potential customers, and finalising deals within this time frameManaging outbound call plans, managing diary systems and ensuring streamlined operationsEnsuring all legal documentation was fully completed, the FSA standards Show less

I worked here as an Outbound B2B advisor, contacting business' around the whole of the UK, promoting and closing deals for provision on Gas & Electricity. The duties covered:Working from outbound lead generator systemGathering information on customers meter types, current supply and usage details, and building package to suitEnsuring all information processed correctly for internal verification processPreparing necessary paperwork and information to send to new… Show more I worked here as an Outbound B2B advisor, contacting business' around the whole of the UK, promoting and closing deals for provision on Gas & Electricity. The duties covered:Working from outbound lead generator systemGathering information on customers meter types, current supply and usage details, and building package to suitEnsuring all information processed correctly for internal verification processPreparing necessary paperwork and information to send to new businessAgency Temporary Employment Contracts 2003 - 2004Customer Service Advisor/SalesDuring this time, I operated in Customer Service and Sales Advisor roles, on temporary contracts lasting approximately 3 months. I took this opportunity to enhance a range of my skills, and have an insight into different Industries, in order to make a better career decision. The Industries worked in covered: Newspaper Advertising, Credit Control, Communications and Customer Service. Show less

Working within a Call Centre operation, I was employed firstly within Lead generation, but was quickly rewarded for my performance levels and promoted to Sales Advisor. The role covered:Outbound calls in promotion of Home Insurance productsCross selling productsEnsuring all completed in compliance with FSA legislation.

Education record

HNC Sports Coaching & Sports Development

Education record

Educated to Higher Grade level in PE (B), English (C), Craft & Design (D), Maths equivalent (Intermediate I & II), and 8 Standard Grades.