Acting Licensing Manager (maternity cover from July 2018)• Line manager for a team of three, responsible for the monitoring and reporting on conformity of Professional Engineering Institutions (PEIs) of the Engineering Council; • Responsible for planning and delivery of licence reviews of PEIs in accordance with Engineering Council standards;• Led on the successful implementation of a risk-based approach to licensing, including the revision of all key documentation; • Lead staff member at the Quality Assurance Committee (QAC), establishing and maintaining positive relationships with both Chair and Deputy Chair, responsible for ensuring all decisions/actions are carried out, and determining agendas for future meetings;• Responsible for organisational competence for key licensing stakeholders including the planning and delivery of seminars, workshops and training sessions.Senior Licensing Executive • Lead staff member at licence reviews, responsible for producing the visit report and ensuring consistency across the monitoring of all PEIs; • Contribute and provide secretariat to the Quality Assurance Committee (scheduling meetings, drafting reports, and taking minutes);• Develop and maintain positive relationships with stakeholders across all stages of the licence review process (e.g. Engineering Council volunteers, staff at PEIs); • Development of online content to ensure moderation across volunteer pool.

Management of the application process for the Chartered Director application process. This includes matters of eligibility, the review of candidate portfolios, scheduling their interview, and overseeing the release of results.As interviews are facilitated by existing “C Dirs”, I also manage the ‘interviewer panel’ ensuring there is sufficient cover for all interview dates scheduled throughout the year. This also includes arranging the training of C Dirs who express their interest in becoming a Professional Review Interviewer and scheduling Interviewer Development Sessions to address important industry developments.C Dirs are required to log an annual quota of CPD and part of my role is to ensure members are kept apprised of CPD-relevant content in addition to monitoring the current logging system for any potential improvements.I work alongside the many IoD regions in helping to raise awareness of Chartered Director for existing members, ensuring there is a good level of content for current C Dirs and arranging Chartered Director workshops for eligible membersI am responsible for the creation of the bi-monthly Chartered Director Newsletter which informs C Dirs of recent developments at the IoD, upcoming events, and exclusive offers.

Responsible for the successful running of all aspects of the CISI CPD Log for its members.The role of Senior Auditor included overseeing the auditing of members' CPD Logs to maintain the scheme’s integrity, ensuring the logged data was verifiable and the content was appropriate to the member's role within financial services.Created a number of CPD user manuals / video guides which were published online.Management of external CPD providers and accreditation of in-house CPD schemes.Secretary of the CISI Membership Committee.

Responsible for the majority of training of new members of staff, in addition to creating departmental procedures. Point of contact for the organisation’s offices in Mumbai and Dubai where I managed the accounts of several international investment firms such as Devere, Mashreq Bank, Infosys, and Deutsche Bank.Account Manager for the Institute’s largest accredited training provider for over two years. This involved overseeing all queries, keeping them apprised of situations that affected their own clients, scheduling regular reports, and implementing new procedures to improve the level of service.

Project Manager of designated projects (International exam development, export of existing qualifications overseas, accreditation of training providers etc)Represented the organisation with Governments, regulators and related agencies, international consultants, and other parties such as the Lord Mayor of London to ensure CISI had opportunities for success in new sectors. Prepared documents such as proposals, tender documents and first draft accreditation contracts for the Executive team.

Account Manager for both UK and international firms, acting as their first point of contact.Processed examination bookings, responding to candidate / company queries.