Stuart Johnson Email & Phone Number

Scottsdale, Arizona, United States

Central Texas

• Re-hired to manage the company’s healthcare credit program (CareCredit) in the Central Texas market. Accountable for 450 accounts that range from $20K to $3M/year, offering a suite of financial products (Promotional.
• Assumed responsibility for an underperforming market in FY ’21
• Improved market performance FY ’22 to goal and LY.
• Selected to on-board and train 4 new Practice Development Managers for the Texas Region
• Chosen to lead the SetPay in 4 (BNPL) pilot for the field sales team in the Vet and Cosmetic markets
• Honored with the 2022 “Outstanding Peer Contributor” award for the Western US

Pacific Northwest

Hired to manage the Pacific Northwest market (WA & OR). Implementing strategy and executing tactics across 100+ brand partners in multiple verticals (retail, off-mall and medical) with a variety of financial solutions (PLCC/Co-Brand Credit Cards, Split Pay & Installment Loans).

Pacific Northwest

• Promoted to manage the company’s healthcare credit program (CareCredit) in the Pacific Northwest market after 3 successful years in the retail finance division. Accountable for 3,000 accounts that ranged from $5K up to.
• Turned around an underperforming market that only achieved its sales target once in the previous 8 years
• Developed expertise in 26 distinct specialties, such as cosmetic, vision, chiropractic, audiology, and more
• Built strong client relationships with Providers in all 3 states
• Improved from 8th to 4th in the region (10 markets) and 36th to 15th in the entire country (40 markets)
• Ranked 2nd in the region in total sales; maintained flat sales in 2020 despite 2 months of COVID closures

WA, OR, ID, UT, MT, WY & SD

• Oversaw every aspect of a high-volume customer credit card program on behalf of TJX, one of the world’s premier off-price retail chains. Managed the largest geographical territory in the country, with 100 stores across.
• Turned around a territory that was vacant for 6 months and underperforming in every KPI prior to arrival
• Led the territory to 1st in the western region (6 territories) for net credit sales in 2017 and again in 2018
• Ranked 2nd in the entire country (36 territories) for net credit sales in 2018 after finishing 3rd in 2017
• Increased net credit sales annually by up to 11% and the customer acquisition rate by up to 12%
• Ranked 1st in the western region and top 5 in the entire country every year for store visits

Western North America

• Promoted to oversee the distribution of the company’s jewelry and accessory lines within vendor partners such as; Old Navy, CVS, Sears, Kmart and Famous Footwear locations in 14 western states and 4 western provinces.
• Drove the region to the highest comp sales increase in North America (5 regions in total) in 2013, finished second in 2014 and 2015.
• Led the Western Canadian team to the highest productivity and average sales-per-location in Canada in 2013, second in 2014 and first in all metrics in 2015.
• Developed and promoted 3 Area Managers to District Manager positions within my Region. Developed and promoted a Regional Visual Manager from our FT Merchandising Team.
• Was additionally responsible for overseeing the largest Region in North America - the Southeast, due to an open RM position for the second half of 2015. This Region finished in first place in all metrics in 2015.

Pacific Northwest & Western Canada

• Recruited to beeline Group to direct a rollout across 5 states and into Western Canada following a successful test phase. Launched product lines in 50 Old Navy stores; including several in BC and Alberta, before.
• Managed the company’s largest geographical district in the world at the time.
• Ranked 2nd in North America (36 districts) on the overall performance scorecard and 3rd in sales volume.
• Ranked 1st in key metrics such as productivity and the most stores with the highest % of total store sales.

Bellevue, Washington

• Store Manager, Regional Trainer – Bellevue, Washington ($1.65M)Turned around one of the company’s highest-volume stores, a high-profile location in Bellevue Square Mall that had been struggling to make sales plan under.
• Drove sales from 2nd to 1st in the district, 8th to 4th in the region, and 30th to 19th in the country (250 stores).
• Reversed a -9% sales slide to finish the first year +10%; recorded another +6% increase the second year.
• Ranked 1st in the district (10 stores) for comp sales growth and average transaction both years.
• Achieved the top financial results in the entire company in the 4th quarter of 2009.
• Increased the customer conversion rate from 23% to 29%, improving from 4th to 2nd in the district.

Greater Los Angeles Area

• Training Store Manager – Los Angeles ($1.7M) Jul 2007 – Apr 2009Promoted to turn around a higher-volume store at Topanga Plaza (one of the largest in LA) that was in disarray with 2 years of negative sales growth, no.
• Halted the negative sales trend from the past 2 years to finish flat both years, despite the difficult economy.
• Tied for 1st in the country (300 stores) for mystery shop scores with perfect results every month in 2008.
• Generated the 2nd highest average dollars-per-transaction in the district.
• Recorded the lowest inventory shrink percentage in the district in 2008.
• Developed and mentored a co-manager who was promoted to store manager in another location.

Greater Los Angeles Area

• Flagship Store Manager – Century City ($4M) Sep 2005 – Jan 2006
• Promoted to manage the flagship LA store and one of the top 10 in the entire country. Led a team of 45-50.Store Manager – Sherman Oaks, Los Angeles ($2.4M) Jan 2005 – Sep 2005
• Ranked 1st in the district in all key metrics including comp sales growth, conversion, and average sale. Store Manager – Topanga Plaza, Los Angeles ($2M) Mar 2004 – Jan 2005
• Recruited by a former Gap manager and led the store to the top sales increase in the district, +8% over LY.

Greater Los Angeles Area

Associate Store Manager – Gap – Burbank/Tarzana, California ($8M) Jan 2003 – Mar 2004Merchandising Manager – Old Navy – El Segundo, California ($15M) Sep 2002 – Jan 2003

Orange County, California Area

As a Customer Account Executive I was responsible for managing a base of accounts in the Wireless Division of MCI WorldCom. My duties included training and implementation, billing, customer service, and traveling to client sites in Southern California as well as around the country to offer new products and services. I was promoted in December of 2000 to a.

Bachelor Of Science, Business Management And Administration

Specialization, Organizational Leadership

Certification, Agile Leadership