Self employed Implementation and Project Director. My current project role is the implementation of all related HR projects, including New Ways of Working, Wellbeing, Reward, Safeguarding, Fleet, ED&I and various other HR projects within a Charity. Prior to this I contracted for a public sector implementing Smarter Working and an ATS (Applicant Tracking System) platform this includes employer branding, communication, UAT, issue management, training, status updates, documentation updates and distribution. My past and present roles focus on the overall delivery of new client implementations, leading business change and transformation projects including workforce transition, client transformation and change projects, agreement of new processes, technology, discovery, mapping, client and internal stakeholder management and post go-live support stabilisation.

Ensuring that projects are managed in line with business guidelines.Supporting the sales team with potential new business opportunities - bid response, attending client presentations, conduct client due diligence.Conducting independent, in-depth analysis of client requirements and complete solution design inline with client and company objectives.Implementing new business wins in line with company policies.Manageing all aspects of the implementation from initial planning stage to business as usual.Building and maintaining effective relationships between key client stakeholders from the sales process and throughout implementation.Supporting with client contractual negotiation on business wins ensuring that the agreement is reflective of business capabilities.Conducting gap analysis on both internal and external projects.Supporting and managing projects associated with both minor and major system change.Supporting with system solution design in line with strategic objectives.Complete solution design for business process or business changes.Conducting system testing.Managing new system roll out projects to external clients.

-Implementations of all new UK business.-Building what has been agreed between the customer and sales team in preparation for 'go-live'-Writing all operational paperwork including training and induction materials in conjunction with the customer.-Provide Client & Operational support during take-on of new business/roll out of the new service.-Ensure seamless handover to the operations is delivered for all new customers.-Providing support and guidance to the customer during the change period. -Various HR functions including TUPE.-Training new starters to 'First's' standards prior to 'go-live'-Signing implemented contract over to operations.

My role as the Implementation Manager consists of a wide remit that has so far covered England, Wales and Northern Ireland. As part of the senior management team I become involved with contracts towards the closing stages of the sale, I then oversee the project through to ‘go live’ upon handing the contract over to operations. Key landmarks that I must achieve during the process are :- Advising incumbent supplier of the changes, briefing workers to ensure they are clear that their job is protected under TUPE (if applicable) Meeting key clients (HR, Operations, Finance, Planning, H&S and Training) to ensure that we have all the relevant information to be able to build a successful operation and so the client understands what key roles they play in the ‘new’ Prime Time process i.e. payroll deadlines, communicating requirements and H&S. Setting up the office ready for go live (phones / internet lines, PC’s, desks) Liaising with internal and the incumbents HR to ensure the timely receipt of due diligence. Ensuring all transferring workers have completed our paper work and we have up to date copies of the eligibility to work. Supporting workers who may have difficulty in providing eligibility and offering help to resolve the issues they may have. Preparing and completing the operations manual that contains amongst other documents the contract/ SLA, job descriptions, Access to risk assessments / training records and site operating procedures, Rates, Tests, Introduction / Induction and AWR paperwork. Finally auditing and reviewing the above processes to ensure that current internal and external legislation has been met. Attending the 1st review meeting to cover the ‘implementation’ section prior to moving onto my next project. During periods of non-implementation I audit sites to ensure we uphold high internal standards and that are prepared should we receive any external audits.

As Business Manager for Reed Commercial Division I am responsible for 4 Consultants (soon to be 5) 2 dealing with permanent placements and 2 with temporary placements as well as being a billing manager myself. Since joining I have attended the following training courses :- Situation management, compliance, HR for non HR managers, Systems as a sales tool, A-Z of temps and contracts, motivational conference (Aston villa FC) My responsibilities also include P&L, Monthly 1-2-1’s and daily, weekly, and monthly figure reporting.

Responsible for 3 consultants and 1 Administrator/Servicer. Developing business in the North London/ Hertfordshire/Essex areas. Duties include P&L responsibility, setting targets and objectives for the consultants. Client visits and presentations. The branch also runs all Industrial/Horticultural business for a major East London Council and a large percentage of temporary staffing for a major supermarket chain, which I won as a result of supplying kitchen assistants. The business from the supermarket chain gave a gross margin in 2007 of £130,000 and is expected to gross £160,000 in 2008. BRANCH MANAGER OF THE YEAR 2004 and chosen to sit on the MD’s forum. Finalist in Hertfordshire Recruitment Business of the Year awards for 2007. Taken the branch from a £42,000 net loss in 2004 to £90000 net profit for 2007. Achieved £2500 ‘budget buster bonus’ for exceeding 2006 and 2007 budgets.