Stuart Masters Email & Phone Number

London

Basildon, Essex

London, United Kingdom

London, United Kingdom

London, United Kingdom

Managing and developing Centrepoint’s supporter database (Raiser’s Edge), so that it remains an accurate and effective tool for direct marketing, funding and for wider supporter management.- Responsible for the integrity and accuracy of information held on the database.- Responsible for all database input and output providing timely and accurate data.

Providing consultancy to implement or improve databases and related processes. Also implementing robust measures in order to maximise data integrity, streamline procedures as well as other cost saving initiatives

London, United Kingdom

Hired for the business development as well as working as a Consultant/Project Manager with various clients. Initiatives were mainly related around client CRM’s including Raiser’s Edge, Integra NG and Microsoft Dynamics. Clients included Prince’s Foundation for Building Community and IBC.

South East England

Working with charities and membership organisations to improve how they use their CRM and other systems. Providing consultancy to implement robust measures to maximise data integrity, streamline procedures and other cost saving initiatives.

• Project management of the data migration of commercial data from the existing Age Concern database into the Raiser’s Edge central database
• To deliver successfully, on time, within scope and budget all areas of the project that meet all the strategic requirements laid out in the Project Initiation Document.
• Comprehensive data mapping by defining data attributes, including format definitions, for source migration data
• Producing physical mapping documents of tables and columns to the logical data entities and attributes within Raiser’s Edge for Age Concern databases.
• Lead source system data extraction script design, development and target CRM data importing
• Help define data matching and data de-duplication business rules, within and between data systems

CRM Implementation Arthritis Care UK (London)Managed the project to implement a new web-based CRM system to replace legacy systems with a projected saving of £250,000 over 3 years.Analysed detailed requirements, selected vendor and produced and maintained an accurate plan Liaised with vendor and internal stakeholders to ensure full documentation of.

Managed the implementation and support of the three main TV broadcasting applications in 4 offices in Asia Pacific (Air Time Sales, Channel Management, Workflow Management)Responsible for all stages of implementations, from requirements analysis, project design, development and implementation, together with testing, release management and support.Managed.

• Managed the implementation and support of the three main TV broadcasting applications in 4 offices in Asia Pacific (Air Time Sales, Channel Management, Workflow Management)o Responsible for all stages of.

Implemented various projects which improved IT processes, business partnering and added revenue streams. Including:-A financial reporting tool to dashboard KPI's and produce detailed reportsAn issue management system for incident management and service deliveryA comprehensive Business Continuity plan.A Legal system to store important contract information.

Working closely with Regional Finance departments to provide improved reporting capability out of SAP and in-house developed proprietary systems.Managed a team of developers to design, plan, code and implement improvements to the applications

Tasked with migrating the existing financial systems to SAP. Took full responsibility for the Asia Pacific element of this global migration programme with specific responsibility

Equities ITING Bank NV (HK)Undertook a detailed requirements analysis, planned and managed the project to integrate FIX capabilities into a new trading system. Undertook an in-depth requirements analysis of front office procedures leading to improved work flowsSeconded from the Hong Kong office to Tokyo to analyse and deliver various requirements for their.

Project and Applications Manager

Back Office ApplicationsING Bank NV (London)Managed a team of 15 Programmers and Analysts to develop in house static data applicationsResponsible for all stages of the Software Development Lifecycle

Back Office ApplicationsING Bank NV (London)Responsible for developing in house CRM application using Powerbuilder, Sybase, SQL and Perl script

Developing In House applications within the Equities department

Diploma, Management Studies

Practitioner - Achieved March 2009 ITIL Certificate in Service Management - Achieved July 2005; DMS) - To complete by the end of the year

Education record

Activities and Societies: Prince2 Practioner PMP