Stuart Mccune Email & Phone Number

Southampton, England, United Kingdom

Main Role: Provide support, guidance, analysis and reporting regarding product, process, systems, functionality, and business rules to Client Services. Working closely with the change Lead specialists on delivery of the change agendaKey Responsibilities and Scope of role: Applies in-depth skills and broad knowledge of the business to address non-standard complex problems and situations relating to customer investments Deliver creative solutions to business problems to meet… Show more Main Role: Provide support, guidance, analysis and reporting regarding product, process, systems, functionality, and business rules to Client Services. Working closely with the change Lead specialists on delivery of the change agendaKey Responsibilities and Scope of role: Applies in-depth skills and broad knowledge of the business to address non-standard complex problems and situations relating to customer investments Deliver creative solutions to business problems to meet organisational needsActs as a workstream owner for large scale projects and supports business readiness activitiesSupports the business with MI requirements that sit within the PDM, where necessary merging multiple reports to meet desired outcomes & management of any ‘new ‘reports requestsAnalysing data and reports to help drive critical business decisions. Providing recommendations based on findingsEnsuring the accuracy of data for adhoc mailings and annual reportingFund Suspension and Unsuspension corrective activitiesMaintain an awareness of regulatory requirements and ensure business proposals/initiatives comply accordinglyAct as a reference point for system functionality queries and support when issues are identifiedApproves data and access requests in line with IT governanceManagement of incidents - investigate issues, lead the corrective work and engage & communicate with the relevant stakeholdersSupporting change activities, release management for Client ServicesCompleting user acceptance testing and business verification testing for change deployedSupport on other responsibilities that form part of the UKPCS agenda, as needed irrespective of the team you are working withinSystem management for TIBCO iProcess workflow system (user management, incident management, change management, testing, offering subject matter expertise for projects relating to the system) Show less

Southampton, England, United Kingdom

Southampton, United Kingdom