Stuart Mitchell Email & Phone Number

New York, NY, US

London, England, GB

New York, NY, US

New York, NY, US

Crawley, Sussex, GB

Reporting to the executive team working on company strategy, through to the leadership of transformational programmes of work:Lead the definition and gain stakeholder buy in of the AGL portfolio of programmes and projects in line with strategic and commercial goals Actively drive and deliver the Avios Transformation portfolio including; new airline.

Aldbury, Herts, GB

Working at board level with key clients focused on Financial Services and Health defining and leading major change and transformation programmes to deliver breakthroughs in performance.- Leading all of QFI’s Financial Services work with clients including; analysis, relationship management, Programme management and results realisation. - Design and lead.

• As part of the operations senior management team having direct accountability for all of C&W’s managed LAN customers including key tier one accounts providing both data and voice services. Responsibilities:
• OPEX of over £7m, leading a team of over 100 colleagues and a number of key third party suppliers
• Supporting a revenue of circa £80m
• Achieving operational service levels on both on time installation and service support response and fix time targets
• Pre sales engineering design support and costing to the sales teams
• Overall LAN services strategy, including product and operating model

• Leader of the support group with a remit to improve processes and linkages from the sales channels and product-marketing group with the broader operations group, to reduce the impact of late or limited operational.
• The internal project management function with, over 60 project managers
• All internal change projects including new product development and IT system changes
• The leadership of the sales and operations interlock processes

• Leading a team of 50 colleagues, Data analysts, business change consultants and business process analysts with responsibility for customer delivery performance, processes and the business owner for all supporting.
• Corporate CAPEX budget of £100m to support customer orders
• The service performance of 1000 customer installations per month
• Monthly reporting processes to the board on service performance
• Definition and delivery of the service improvement strategy, affecting over 1000 colleagues

Darmstadt, Hessen, DE

• Leading a department of 30 plus engineers designers and the project office with responsibility for the construction and activation of the cable TV franchise network in Sussex and then similarly in Surrey..
• Capital build programme of £18m and associated third party contractors
• All civil engineering specifications for the company
• Local authority relationships and compliance regarding all works on the highway
• Achievement of build targets and customer service KPI’s

Master'S Degree, Msc In Theory Of Constraints, Business Management And Consulting

2:1 Hons, Civil Engineering