Stuart Norris (Msc) Email & Phone Number

Leading quality management providing an independent reporting line through to senior management. Ensuring we have the necessary tools to manage and improve performance leading to operational excellence. Advise on legal and regulatory subject areas for medical device management. Creating a balanced scorecard approach to driving high performance and governance. Promoting key initiatives to develop new and existing business whilst providing pricing and profitability forecasts. Leading on the… Show more Leading quality management providing an independent reporting line through to senior management. Ensuring we have the necessary tools to manage and improve performance leading to operational excellence. Advise on legal and regulatory subject areas for medical device management. Creating a balanced scorecard approach to driving high performance and governance. Promoting key initiatives to develop new and existing business whilst providing pricing and profitability forecasts. Leading on the companies 'Compliance Assure' audits provision. Show less

Hemel Hempstead, England, United Kingdom

Providing expert advice in medical device management whilst driving operational excellence of our service provision business to meet our contractual obligations. Continuation of our Key Performance Indicator dashboard reporting to ensure compliance.Ensuring that our company Quality Management Systems are effective, efficient and accredited to the ISO standards whilst bringing in new service contracts under the QMS umbrella with a keen focus on continual improvements to the system.

Hemel Hempstead

Helping improve medical devices management in healthcare organisations - in both the Public and Private sectors. Providing expert advice on the full life cycle of medical devices incuding; Procurement - Training - Maintenance - Governance.

Reading, United Kingdom

Management of the Operational Team for Biomedical and Endoscopy Services in Althea, ensuring good operational governance and high quality service delivery to our customers. A keen advocate and developer of Key Performance Indicators for both internal and external monitoring, leading towards a balanced scorecard 360 view. Helping lead a team of over 170 staff to provide innovation and value for money solutions with a partnership approach to make us market leaders in medical device management. A… Show more Management of the Operational Team for Biomedical and Endoscopy Services in Althea, ensuring good operational governance and high quality service delivery to our customers. A keen advocate and developer of Key Performance Indicators for both internal and external monitoring, leading towards a balanced scorecard 360 view. Helping lead a team of over 170 staff to provide innovation and value for money solutions with a partnership approach to make us market leaders in medical device management. A senior manager with a strategic outlook, stimulating company growth, as well as working with healthcare organisations to continually improve patient safety. Show less

Management of the Operational Team within TBSGB to ensure a high quality of service delivery to our customers, based on contractual obligations and providing assurance through Key Performance Indicators. A Senior / Commercial Leadership Team member involved with the delivery of company strategic direction to achieve company growth as well as ensuring we continually improve patient safety. Healthcare Technology Management (HTM) and understanding of this subject is key to the future of Healthcare.

Silsoe, Beds

Supporting the Operations team in ensuring that contractual obligations are being met and customer expectations are achieved. Maintaining, managing and improving the quality of service provision in the bio-medical field that we offer to healthcare organisations. Developing KPIs as a tool to monitor the operational delivery whilst also offering assurances to our management team as well as our customers.

Hemel Hempstead, United Kingdom

Responsible for Integrated Quality Management Systems and the related certification for Sales and Service. Implementation and maintenance of effective quality processes including; complaint handling, fault analysis, corrective actions, monitoring effectiveness, reporting to management on quality matters, regulatory compliance, Q planning and internal / external audits ..........

United Kingdom

Customer account manager, management of technical staff, budget control, developing in-house training structure, reporting and assessing of corporate and site - specific KPI's......

United Kingdom

Technical support, tender development, transitioning sales to operational service provision, developing corporate KPI's, promoting quality........

Assisting with company strategic direction, Quality Management and the development of KPIs leading to performance management....

Bedford Hospital Nhs Trust

Responsible for the management of an Acute Trust's medical devices from evaluation / trial to procurement and through it's life to condemnation and disposal. Delivery of cost savings, implementation of the QMS ISO 9001:2008, ensuring evidential compliance with the CQC and the NHSLA. Successfully steered the EBME team to win the first 'Clinical Engineering Team of the Year' award.

Various

Initially working as a technician in a general engineering workshop environment on a wide range of equipment from vehicle electrics to sophisticated ground power units. Completed Bio-Medical training in 1990 and worked at RAF Ely and Halton Hospitals before completing my RAF career at Haslar hospital (Tri-Service). Familiar with many medical equipment types from Pathology, Diagnostic Imaging, Maternity, Theatre and Intensive Care, through to general ward equipment.

Master'S Degree, Professional Practice In Quality And Performance Management

Implementation, analysis and understanding of the Quality Management Systems in the medical device management environment - monitoring.

Course, Prince 2 Practitioner, Pass

Prince 2 Foundation and Practitioners course

Iso 9001:2008 Training

Understanding the transition from ISO 9001:2000 to ISO 9001:2008

Iso 9001:2000 Auditors Training

Understanding the QMS ISO 9001:2000 and the audit process

Institute Of Safety And Health (Iosh)

Health and Safety training including; Assessing and controlling risks, Understanding your responsibilities, Identifying hazards.

Bio - Medical Engineering

Armed Forces Bio-Medical Engineering training

Btec National Certification In Electrical And Electronics Engineering

Btec National Diploma In Mechanical And Production Engineering

City And Guilds, Engineering Craft Studies

Certificate, Iso 9001:2015 - Lead Auditor, Pass

Qualified Lead Auditor for ISO 9001:2015