Stuart Roberts Email & Phone Number
@nbnco.com.au
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Who is Stuart Roberts? Overview
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Stuart Roberts is listed as Complex Optimiser at nbn® Australia, based in Churchill, Victoria, Australia. AeroLeads shows a work email signal at nbnco.com.au and a matched LinkedIn profile for Stuart Roberts.
Stuart Roberts previously worked as Customer Enquiries and Complaints at Nbn™ Australia and Subject Matter Expert at Telstra. Stuart Roberts studied at Lyndhurst Secondary College.
Email format at nbn® Australia
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AeroLeads found 1 current-domain work email signal for Stuart Roberts. Compare company email patterns before reaching out.
About Stuart Roberts
Experienced Customer Specialist with a demonstrated history of working in the telecommunications industry. Skilled in Sales, Customer Relationship Management (CRM), Customer Satisfaction, People Management, and Leadership. Strong support professional graduated from Lyndhurst Secondary College.
Stuart Roberts's current company
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Stuart Roberts work experience
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Complex Optimiser
Current
Customer Enquiries And Complaints
Assisting customers with general NBN enquiries and as appropriate, escalating unresolved issues to our complaints department.Managing the incoming communications for the Senior Escalations Team, triaging cases as required and engaging with internal and external stakeholders via written and verbal communications to assist with the resolution of High Risk and Complex CEO and TIO Complaints
Subject Matter Expert
Assisting with the resolution of complex complaints by providing coaching, expert advice and upskilling with anything from systems based knowledge through to billing and effectively communicating with customers to achieve a successful outcome. Improving strategic NPS through effective coaching and upskilling of clients to allow them to provide a superior customer experience. Providing feedback on each call through a web form that is used to report certain information back to other BU’s about how their processes and policies impact clients and customers. Escalating issues whereby all BAU processes have failed a customer and there is no other alternative left to resolve the issue.
Stuart Roberts education
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Lyndhurst Secondary College
Frequently asked questions about Stuart Roberts
Quick answers generated from the profile data available on this page.
What company does Stuart Roberts work for?
Stuart Roberts works for nbn® Australia.
What is Stuart Roberts's role at nbn® Australia?
Stuart Roberts is listed as Complex Optimiser at nbn® Australia.
What is Stuart Roberts's email address?
AeroLeads has found 1 work email signal at @nbnco.com.au for Stuart Roberts at nbn® Australia.
Where is Stuart Roberts based?
Stuart Roberts is based in Churchill, Victoria, Australia while working with nbn® Australia.
What companies has Stuart Roberts worked for?
Stuart Roberts has worked for Nbn® Australia, Nbn™ Australia, and Telstra.
How can I contact Stuart Roberts?
You can use AeroLeads to view verified contact signals for Stuart Roberts at nbn® Australia, including work email, phone, and LinkedIn data when available.
What schools did Stuart Roberts attend?
Stuart Roberts studied at Lyndhurst Secondary College.
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