Stuart Tucker Email & Phone Number

Product manager for Writefull, an automated writing and proofreading AI product to help scientific researchers with their writing.Writefull provides suggestions based on thousands of academic papers using it's AI model as well as GPT based features to paraphrase, summarize, explain and generate content.My roles involves managing the product backlog, prioritisation, user feedback and leading on product metrics/analytics.

London, United Kingdom

- One of two trainers delivering a course in project management and product management within publishing once a year- Delivering best practice in what projects are, risk management, stakeholder management , agile project management, project charters- A number of breakout sessions using examples to bring content to real world- Ongoing support post training for attendees

As a team member in the Customer Experience team I carry out the following activities to represent the end customer and deliver a better all round customer experience for authors, editors and reviewers for Frontiers:- Customer experience consultancy on projects- Customer journey mapping- Business and process analysis from a customers perspective- NPS survey monitoring and insights analysis- User research and interviews

Bristol, England, United Kingdom

Responsible for all aspects of the author user journey before they submit an article for publishingThis includes product managing- Our advice and guidance website for journals & books authors, reviewers and conference organisers- Commissioning platform and associated tools e.g. sending invites, tracking progress, reporting on KPIs - Led automation of commissioning workflow, mapping customer journeys and delivering new process in under 3 months-Led user engagement exercise and development of our author advice and guidance website including brand new user journey for authors thinking of or about to submit an article to an IOP journal-This involved working with 3rd parties on both user interviews, analysis and software development as well as the resulting business change activities that were needed to deliver value for both authors and IOP publishing- 3rd party author services:Paperpal Preflight: Allows for authors to upload a Microsoft Word version of their manuscript for assessment by Artificial Intelligence./Machine Learning. They will then receive feedback which they can use to improve their submission and increase the chances of it being accepted for peer review. Editage: Allows authors to submit their manuscript for high quality editing. This will then increase chances of being accepted for peer review.Track my article on WeChat: Allows Chinese authors to track the progress of their submission to a journal via WeChat. Service also helps increase IOP Publishing's WeChat following and therefore it's footprint in China, a key region for growth.Strong focus on making data visible, user feedback and delivering business value continually

Bristol, England, United Kingdom

Responsible for all aspects of the author user journey before they submit an article for publishingThis includes product managing- Commissioning platform and associated tools e.g. sending invites, tracking progress, reporting- Advice and guidance website (https://publishingsupport.iopscience.iop.org/)- 3rd party author services- Advice and guidance website for Chinese authors (https://china.ioppublishing.org/) Strong focus on making data visible, user feedback and delivering business value continually

Bristol, United Kingdom

* Leading the introduction of agile software development including Kanban, Scrum, Lean and DevOps within the company* A mix of business analysis, project management, product ownership and scrum mastering to aid delivery within the company* Supporting and coaching Product managers/owners, Developers, Testers and business stakeholders in agile development/delivery* Digital delivery lead within 2 teams who have delivered new features on www.iopscience.iop.org* Leading on the creation and maintaining of product roadmaps on both a fortnightly and quarterly basis* Working with Product owners to prioritise delivery* Working with colleagues to integrate user feedback across the whole of IOP publishing* Set up a Researcher Insight Group to give the business access to over 30 users of our platforms and processes * Working with colleagues to deliver A/B Testing on our platforms to drive usage* Delivering training in both agile and project management methodologies* Working to create a team of teams culture when delivering business change* Managing supplier relationships* Managing budget

Bristol, United Kingdom

Key duties • Creating and maintaining a prioritised backlog of work for future development that focuses on delivering high value digital features at the earliest possible opportunity• Planning and communicating with senior stakeholders to build a product roadmap• Working with stakeholders to produce and implement a channel shift strategy to fully utilise existing and new digital services across a range of areas within Bristol City Council• Advancing the organisations journey to digital within the Government Digital Services (GDS) framework

Bristol, United Kingdom

Working in an agile focussed environment during all phases of the project lifecycle. Extensive work discovering new opportunities and contributing towards the delivery of both business led and digitally enabling products including those that provide opportunities for automation. Excellent skills in stakeholder management, programme planning and process analysis with high levels of experience mapping the as is process, identifying pain points and building the future to-be in a range of service areas. Competent at assessing and analysing large amounts of data to draw the right conclusions to provide excellent business analysis outputs.

Bristol, United Kingdom

A short term secondment team leading Bristol City Council's Electoral Services Customer service team during the 2015 General Election period managing 15 staff

Bristol

-Managing, suggesting and implementing changes which will benefit the business-Liaising and working with all stakeholders to ensure the success of business change projects-Representing the Customer Services department when changes are due to take place to ensure the impact of changes are minimal to the business-Mapping out and redesigning end to end processes to implement new ways of working which will be beneficial to Bristol City Council-Start to Finish User acceptance testing on new software including the writing of test scripts and the organisation of testing with relevant stakeholders (I managed the testing for Bristol City Councils Missed Waste Collection and New Unit voice recognition system)-Writing and engineering requirements for new and current pieces of software used by the business

Bristol, United Kingdom

Bristol, United Kingdom