• A versatile senior manager and IT professional, combining an innate grasp of technology and excellent problem-solving skills with strong commercial acumen and client-facing abilities.• Uses clear communication and technical understanding to articulate complex ideas, bridging the gap between the technical community and business stakeholders.• Mentors staff with an approach based on shared understanding of goals and expectations, encouraging a productive relationship and improved performance.• Proven ability to deliver business improvements through changes to organisation, systems and processes, while maintaining delivery standards. • Comfortable and productive in pre and post-sales client facing situations, including crisis management.• Experienced in developing project and service cost models, managing OPEX and CAPEX budgets.• Develops and maintains strong, trusting relationships with colleagues, customers and suppliers.• Over 20 years’ experience of developing, promoting, delivering and operating IT solutions and multi-million pound managed services contracts.
Listed skills include It Service Management, Managed Services, Pre Sales, Solution Architecture, and 35 others.