Stuart Gray Email & Phone Number
Who is Stuart Gray? Overview
A concise factual answer block for searchers comparing this professional profile.
Stuart Gray is listed as Project Coordinator at CFEP Surveys, a with 7 employees, based in West End, Queensland, Australia. AeroLeads shows a matched LinkedIn profile for Stuart Gray.
Stuart Gray previously worked as Assistant Vice President - Product Owner/Vendor Manager/Data Analyst at U.S. Bank and Tier 2 Support Analyst at U.S. Bank. Stuart Gray holds Master'S Degree, Management Information Systems And Services from Robert Morris University.
Email format at CFEP Surveys
This section adds company-level context without repeating Stuart Gray's masked contact details.
Review company-level records connected to Stuart Gray before choosing the right outreach path.
About Stuart Gray
Experienced Product Owner, Data Analyst, and Vendor Manager with over 15 years in banking technology. Most recently as Assistant Vice President at U.S. Bank, I led the product vision for the ATM monitoring application, leveraging data analytics to drive operational efficiency and negotiate multimillion-dollar contracts. Skilled in Power BI, SQL, and Agile methodologies, I excel at translating complex data into actionable strategies. With a Master's in Internet Information Systems, I bridge the gap between technical teams and business stakeholders, driving innovation in financial services. Seeking new opportunities to apply my expertise in product management and data-driven decision-making.
Stuart Gray's current company
Company context helps verify the profile and gives searchers a useful next step.
Stuart Gray work experience
A career timeline built from the work history available for this profile.
Assistant Vice President - Product Owner/Vendor Manager/Data Analyst
● Oversee performance meetings with ATM vendors to ensure service line agreements (SLAs) meet expectations.● Collaborate with internal groups and vendors to negotiate multimillion dollar contracts that created beneficial outcomes for the bank.● Create business change requests for vendor contracts when contract amendments are necessary.● Serve as an escalation point for internal groups to escalate poor performance with ATM vendors.● Lead business priorities and collaborate with internal and external stakeholders, including executives and business line owners to drive product vision for the ATM monitoring application.● Utilize data analytics tools such as Power BI, Excel and SQL Server Management Studio to drive business decisions and identify issues through data.● Lead a team of engineers on the product vision and gain alignment across the business line and tech operations.● Manage the Jira backlog to create features, epics, stories, spikes and issues that clearly outlined the business line requirements.● Manage multiple projects across roles to ensure expected business outcomes are met. Including a multi-year cross team project for the ATM monitoring application.● Innovate and create solutions and new processes for complex issues.● Oversee multiple priorities and projects successfully.● Create, manage and present Power BI dashboards for bank executives and market leaders that provided valuable insights into the health of the ATM fleet.
Tier 2 Support Analyst
● Provide customer service to customers by supplying ATM troubleshooting assistance and opening tickets with vendors.● Troubleshoot complex ATM issues to improve availability.● Monitor multiple authorization links to ensure maximum uptime.● Present and lead a daily status report on ATMs down over 24hrs to internal groups for resolution.● Escalate long running ATM issues to vendor management.
Tier 1 Support Analyst
● Accept up to 100 phone calls/day from branches and be the first point of contact to troubleshoot ATM issues.● Create and update 100s of tickets within the ATM monitoring program.● Dispatch vendors to sites to resolve issues that can't be resolved remotely.● Be the first escalation point for all ATM escalations.● Open incidents for high level issues which could include major ATM or authorization link outages.● Email and communicate with appropriate groups for issues outside of the help desk responsibility.
Stuart Gray education
Master'S Degree, Management Information Systems And Services
Bachelor Of Science - Bs, Criminal Justice/Law Enforcement Administration
Frequently asked questions about Stuart Gray
Quick answers generated from the profile data available on this page.
What company does Stuart Gray work for?
Stuart Gray works for CFEP Surveys.
What is Stuart Gray's role at CFEP Surveys?
Stuart Gray is listed as Project Coordinator at CFEP Surveys.
Where is Stuart Gray based?
Stuart Gray is based in West End, Queensland, Australia while working with CFEP Surveys.
What companies has Stuart Gray worked for?
Stuart Gray has worked for Cfep Surveys and U.S. Bank.
How can I contact Stuart Gray?
You can use AeroLeads to view verified contact signals for Stuart Gray at CFEP Surveys, including work email, phone, and LinkedIn data when available.
What schools did Stuart Gray attend?
Stuart Gray holds Master'S Degree, Management Information Systems And Services from Robert Morris University.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialCheck these profiles if this is not the Stuart Gray you were looking for.
View similar profiles