Stuart Murphy Email & Phone Number

Jersey

• Working closely with the Director General and Executive team, I lead the JFSC’s marketing and communications strategy, ensuring alignment with organisational goals and enhancing our reputation locally and.
• Strategic Leadership: Developed and implemented a progressive communications strategy aligned with the JFSC’s three-year organisational goals, focusing on maintaining stakeholder trust and supporting a successful.
• Stakeholder Engagement: Conducted market research and delivered clear, impactful messaging to diverse audiences—including government, industry, media, and the public—to enhance understanding of regulatory initiatives.
• Brand and Digital Innovation: Leading the refresh of the JFSC brand to reflect its values and purpose, while improving digital communication platforms to expand reach and enhance cost-efficiency.
• Crisis Communications: Providing expert PR and crisis management advice to safeguard the organisation’s reputation during high-profile situations, while supporting the Board of Commissioners and Executive Directors.
• Internal Communications: Improved the effectiveness of internal communications to foster a culture of collaboration and high performance across the organisation.

Jersey, United Kingdom

• Reporting directly to the CEO, I held group responsibility for customer engagement, marketing communications, and customer service functions, driving stakeholder engagement and strategic initiatives across the.
• Corporate Affairs and Stakeholder Engagement: Developed a Board-endorsed stakeholder management framework and led key interactions with government, corporates, customers, and NGOs to ensure alignment with.
• Strategic Communications: Directed communications for high-profile initiatives, including the Citizen’s Assembly on Climate Change, the Interim Island Plan, and the Carbon Neutral Strategy, positioning JE as a leader.
• Brand Transformation: Refreshed JE’s brand and communications to create a more engaging and approachable identity, underpinned by consumer research and insights.
• Technology and Customer Focus: Launched customer-facing digital solutions, including a redesigned website, an energy-saving app, and a PAYG payment portal for vulnerable customers, embedding diversity and inclusion.
• Crisis Management: Delivered PR and crisis management leadership during critical events, including the COVID-19 pandemic and the French Fishing issue, safeguarding JE’s reputation under pressure.

Jersey, United Kingdom

• I led the transformation of JE’s specialist utility billing software business, driving growth and improving client satisfaction across the Channel Islands, Isle of Man, and Gibraltar.
• Strategic Leadership: Delivered marketing-oriented leadership of a diverse international SME team, spearheading a comprehensive renewal of the business.
• Brand and Operations Refresh: Rejuvenated Jendev’s brand, offices, technology, and processes to align with modern client expectations and enable sustainable growth.
• Client Engagement: Re-established trust and strengthened client relationships through a focus on customer-centric solutions and clear communication.
• Business Growth: Positioned Jendev for expansion by introducing innovative approaches and improving operational efficiency, laying a solid foundation for future success.

Jersey, United Kingdom

Responsible for all commercial activity including business development and forging new relationships with strategic partners. Highlights included leading the design, redevelopment and relaunch of the company’s flagship product, and launching a Customer Relationship Management (CRM) proposition. I also contributed to the Powerhouse retail business recovery.

Jersey, United Kingdom

Charged with delivering aggressive growth for JE’s fledgling e-commerce venture initially with a UK focus. Delivered significant revenue increases over a three-year period through targeted market development & product acquisition, effective digital marketing, IT system development, and forming an international team to serve UK, French and German consumers..

Jersey, United Kingdom

Responsible for the creation and execution of effective digital marketing strategy including branding, social media, search engine marketing, affiliation and email marketing campaigns. Specialised in analytics and developed innovative price management tools to maximise sales frequency and margin on 1,200 SKUs sold on six online platforms.

Manchester, United Kingdom

Responsible for two FMCG frozen food brands in major UK grocery retailers with a retail value of £12M. Required ability to influence at C-level within the group and with clients. Led a six-figure brand development project.

Blackpool, United Kingdom

Responsible for four FMCG sugar confectionery food brands within major grocery retailers with a retail value of £9M. Experience included the relaunch of four brands with associated trade marketing and contributed to category management for major multiple grocery retailers.

Blackpool, United Kingdom

A member of the site Senior Management Team I led a team of sixty in the manufacture of confectionery products for UK and international markets, focusing on team development, lean process redesign and efficiency improvement.

Wigan, United Kingdom

Graduate member of the factory management team. Focused on continuous improvement with sole responsibility for a team of 30 colleagues. I created and implemented a KPI measurement system and project managed the relocation of the team to a custom-designed area.

Global Mba, Business Administration And Management, Distinction

Cim E-Commerce Award

Cim Professional Post Graduate Diploma

Ba Hons, Marketing With Business, 2:1