Stuart G. Email & Phone Number

England, United Kingdom

Stratford Upon Avon, Warwickshire, GB

Stratford Upon Avon, Warwickshire, GB

Led a large team of Cloud Architects and DevOps Engineers in the agile development of hybrid-cloud platforms through the adoption of DevOps practices (such as IaC). Responsible for the provision of Cloud Infrastructure Services supporting the companies Cloud Strategy.

Birmingham, GB

• Led a team of Technical Architects in owning, architecting and evolving SCC’s hybrid cloud managed services across Azure and AWS. Accountable for the management and ongoing development of SCC's Cloud platform and.
• Provided strategic leadership, drive and focus in the architecture, evolution and development of SCC’s cloud platform services.
• Contributed to defining, recommending & budgeting for delivery of future directions and service improvement opportunities for the Cloud Platforms.
• Ensured the appropriate capacity and sustainability plans were in place to ensure service continuity aligned to business growth.
• Engaged with stakeholders to drive strategic thinking, helping to identify gaps between business strategy and digital innovation
• Participated in the development of SCC’s Service Portfolio Management ensuring that collateral was available and maintained

Birmingham, GB

Leadership and team management of a team of 18 Data Centre Technical Architects and Technical Specialists across the data centre technology stack. Ensured successful delivery of multi-tenanted Managed Service deliverables within defined project tolerances, adhering to Change Control and Configuration Management Strategy aligned to PRINCE2 methodology.

London, GB

Managed the technical delivery of major business critical digital platform initiatives alongside Principal Architects and Programme Managers ensuring solutions were delivered on time, to budget and fit for purpose at one of the largest UK retail companies.

London, England, GB

• Installation and maintenance of the companies IT network involving multiple platforms and technologies. Management of the existing IT infrastructure, providing 3rd Line Support for the Support Desk team and liaising.
• Supporting end-users and troubleshooting LAN/WAN issues.
• Providing an escalation point to the IT Support engineers when dealing with IP, LAN and WAN problems.
• Providing mentoring to junior / trainee members of the team.
• Managing the company’s security and remote access using Active Directory, Watchguard & CheckPoint firewalls and Microsoft ISA Server.
• Upgraded the company’s network from Windows NT4 to Windows 2003 server, with the next step to 2008 planned.

London, England, GB

Management of Windows network infrastructure across multi-site domain with +1000 users. Architected design and migration approach of Active Directory migration. Involved in infrastructure upgrades and DR planning. Senior support to 4 support engineers, providing 3rd line knowledge and expertise of Lotus Notes, NT4, Server 2003 and day-to-day support issues.

IT Engineer supporting companies networking infrastructure including Exchange, BES, ISA, AD, DNS, WINS, SonicWall, MessageLabs, Cisco and WAN connectivity.

IT Support & management of Core Infrastructure servers – including AD, SMS, SQL Server, Exchange Server, ISA Server and application servers.·Primary support contact for remote Sales & Management teams for the setup and support of Blackberry devices, laptops and RSA VPN administration.·Cisco wireless 802.11b network management.

• IT consultancy for the Education sector - provision of total computer solutions including education software, cable and wireless networking and mobile technology within tight budgets.
• Design and implementation of Windows Server 2000/3 networks – from 20 users up to 500 users including hardware (routers, switches, hubs etc).
• Planning and installation of wireless networks conforming to IEE 802.11a/b/g
• Sophos Anti-Virus, Norton Anti-Virus & McAfee ePO Anti-Virus deployment and management.

Chertsey, Surrey, GB

• Desktop OS support - 80% of calls resolved at first point of contact.
• Delivered and implemented LAN in new offices including cabling, comms & networking devices

Paris, France, FR

• IT Support in a Service Desk environment.
• Worked to strict SLA’s and provided Junior Analysts with Known Errors and identified underlying causes of incidents. Exceeded a 60% FTF rate target – Analyst of the Month on 3 occasions
• Trained new members of staff on Helpdesk procedures and also mentored junior analysts