Stuart Mccormick Email & Phone Number

Charlotte, North Carolina, US

This role is responsible for standardizing Aftermarket business models for 8 global businesses, with an emphasis on Service Management Systems across Aerospace, Industrial Automation, and Energy & Sustainable Solutions. Working with Honeywell's Senior Leadership team and each business, I'm eager to drive transformational change and deliver value for.

Charlotte, North Carolina, US

• During my most recent role, I am tasked with streamlining business operations, such as melding the disparate global processes into a common approach, redesigning core business processes, as well as standardizing roles.
• Transformed and modernized Honeywell Building Technology's $1.5B service business for the IoT age.
• Recovered $11.2M of lost technician productivity per year through replacement of a failing global field service tool with a new web-based tool.
• Succeeded in launching and implementing the new platform to over 2000 fields' service professionals that expected benefits of $20M a year.
• Enabled 4000 professionals across 90 countries to be more productive, proactive, and engaging with their customers by creating new field service tools and the replacement of the global service management system.

Charlotte, North Carolina, US

• As an Americas Digital Service Leader, I led the development and execution of the roll-out plan focusing on customers, location maturity across Canada, The US, Mexico, Brazil, and Columbia.The values I have delivered.
• Coordinated and delivered 2 Technology Demo conferences to ~800 customers.
• Developed the new outcome-based service offering suite; the application of an IOT based service offering for the building controls market changing the ways in which the building service industry operates by driving.
• Leveraged expertise in growing sales from 0 to $75M and building a funnel of $180M in less than 2 years for a new set of service offerings.
• Steered the launch of 5 products across 2 continents into a $1.5B business.
• Increased service margins by 5% YoY by elevating the brand and streamlining operations.

Charlotte, North Carolina, US

• This role allowed me to oversee the creation and release of cloud-based BMS systems as part of the connected services portfolio.The values I have delivered during this role include the following:
• Ensured to provide effective sales support to customers by delivering field training to over 500 staff.
• Created and led program and analyst team for auditing tens of thousands of customer sites, initially across the Asia Pacific business but then expanded to a global remit.
• Expanded the knowledge and understanding of cultures and business practices of a wide range of new regions by acting as an Asia Pacific Technology Operations Leader.
• Aimed at improving operations quality and customer communications through deployment of new customer-facing service portals and ICT service management tools.
• Recognized for achieving the greatest year of sales on record for that class of offering by seeding 3 global product launches.

Charlotte, North Carolina, US

• The values I have delivered during this role include the following:
• Removed 500 of cost per customer per month through implementation of automated reporting.
• Achieved reduction in reactive site visits of 35% by utilizing the services as well as a large expansion in the available services on offer.
• Reduced the cost per system from over £30K per install to less than £1K and drove rapid growth to over 12000 by overseeing systems design changes.
• Changed the focus of the current staffing setup from IT networks to Honeywell’s wider technology portfolio by designing training roadmaps.
• Led the project to design and implement new Energy management and systems monitoring services and ran operational teams to deliver the services, while serving as European and North African technology leader for a suite.

Charlotte, North Carolina, US

• As Service leader for the UK Networks group I was responsible for the running of a service team operating around the country whilst restructuring the business in preparation of a future internal merger. The role was.
• Re-organization of the service contracts finances which had become muddled and confused through various restructures and management changes.
• A financial and operational analysis during which I achieved a reduction in our 3rd party spend from £550k to £220k per annum.
• A detailed analysis of the service offerings followed by a business split project in which I identified loss making contracts which were renegotiated or cancelled.
• A restructuring of the department to prepare for a merger with the core Honeywell UK business.
• Cross training of staffing to reduce dependencies’ on individual staff.

Charlotte, North Carolina, US

• Ensured smooth running of a $1.3B stadium covering day-to-day operations for a business with over 30,000 staff and IT event management through development of a full IT department.
• Streamlined routine activities of the IT department, project works, and upgrades.
• Reduced 3rd party spend of over 400% through renegotiations, shift rota changes, and cross-training of existing staff.
• Led the design, implementation, and testing of the stadium's IT DR policy.
• Succeeded in meeting future developments by restructuring the IT department.

Charlotte, North Carolina, US

• Here I worked as a senior network engineer for Honeywell’s South East Asian TAC in Sydney. This role required troubleshooting, maintaining and designing IT networks which supported building control and security.
• The cross transfer of IT skills to my colleges who were responsible for BMS control systems that were being transferred to an IT infrastructure.
• The design and build of the security network for Wellington high security prison in New South Wales. This network was used to connect the large variety of complex security devices implemented by Honeywell.- 5 Month.

Charlotte, North Carolina, US

• Investigate, troubleshoot and provide 2nd line support for internal personnel and external customers on a wide range of IT network products.
• Work daily with customer support teams (server, desktop, email, application, helpdesk etc) in order to help them diagnose their issues and to provide co-ordination of many fault through to their resolution.
• 2nd/3rd line support for engineers and customers
• Responsible for running the 1st line monitoring & TAC team

Bsc, Management Of Electronics & Global Communication Systems

Ccnp

Education record

Ccna