Stuart Kluge Email & Phone Number

Moorabbin, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Australia

The position has overall responsibility for ensuring the on time delivery of IT Infrastructure for Development, Test and Production Environments to meet the requirements of projects and BAU activity. The position is primarily a Project Management/Consultant role to ensure that various technical teams adhere to an agreed scope to complete their tasks to build & support the systems. Working with internal and external Stakeholders and and the architecture group to ensure accurate artefacts are delivered.

Melbourne, Australia

Reporting directly to the CIO my role was to take CPA into the new technical age with strategic decision making working with the CIO and other senior stakeholders and using the Corporate Plan as guidance.Business focus:• Responsible for the IT strategy working closely with the CIO in keeping in line with the corporate plan• Responsible for all IT Security matters globally• Strategically orientated• Product lifecycle management• Reduce duplication of effort• Ensure adherence to standards• Enhance the flow of information throughout information system• Promote adaptability necessary for a changeable environment• Ensure interoperability among organizational and external entities• Maintain effective change management policies and practicesTeam focus:Developing, maintaining, supporting, and optimising key functional areas, focusing network infrastructure, server infrastructure, data communications, telephony systems and applications.

Melbourne, Australia

The primary focus of this role was to improve the current systems support structure and identify opportunities. I utilised current or emerging technologies to improve processes, enhance the customer experience and reduce costs.

London, United Kingdom

Keefe, Bruyette & Woods (KBW) is a full-service, boutique investment bank and broker-dealer that specialises in the financial services sector. They operate in North America, Europe, and Asia, providing institutional & private investors and financial services companies with research, equity and fixed income sales & trading, as well as capital raising and strategic advisory services. My role was to lead a contracted team to manage and support the London office. I was the main contact for the New York office for any system changes that needed to be rolled out. I supported financial systems like Bloomberg, Reuters, and Fidessa. Managing installs, upgrades, product customisation and general end user support. I was also responsible for carrying KBW's annual DR testing.

Melbourne Area, Australia

- Provide 3rd phone support for 3500 Australia Post offices- Maintained over 25000 PC's - Provide day-to-day operational support for 24 servers. - Provide analytical and technical advice to technicians that attend postal outlets in the field to perform hardware and/or software upgrades. I am the first point of contact when the techs arrive at site- Provide technical advice to Management and the Business on future peripheral releases into the network- Conduct training for new and existing team members in new software and hardware systems. Manage special projects, such as the netPOS project. This is a new web based online point of sale program that has been introduced to Australia Post. - Provide in-house maintenance for the 1st, 2nd, and 3rd level support teams desktop PC’s. From imaging different OS, to upgrading hardware specs and rolling out MS Windows security patches and major software releases for over 70 PC’s

Advanced Diploma, Information Technology

Education record