● Monitoring and investigating live issues for all SQL Servers● Performance tuning and optimisation● Strong SQL DBA experience (installing, configuring, monitoring,troubleshooting, managing)● Excellent Troubleshooting skills

● Strong SQL DBA experience (installing, configuring, monitoring,troubleshooting, managing)● Excellent Troubleshooting skills● Planning and implementation of SQL 2008 to SQL 2016 Migrations● SSRS Developer : Development and Deployment of live reports● SSRS Administrator : Installation, Configuration● T-SQL Developer

● T-SQL Developer● SSRS Developer : Development and Deployment of live reports● SSRS Administrator : Installation, Configuration● Production DBA for SQL Server versions : SQL 2016, 2014 and 2008r2● Performance Tuning of complex queries to resolve live critical issues● Troubleshooting and resolution of complex live issues

● Experience of SQL 2005/2008/2012 on Windows 2008/2012 on physical and AWS Cloud infrastructure.● Responsible for production, development and UAT environments. ● Implemented SQL Monitoring to ensure systems monitored 24x7 ● Proactive and reactive troubleshooting and performance tuning● Designing and implementing database maintenance strategies: indexes, backups, disaster recovery, testing restores etc.● Ensure appropriate Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO)● Proactively identifying system bottlenecks and creating solutions to continually improve system● Ensuring continuous system availability and protecting business data● Focused problem solving skills● Responsible for planning and implementing database security policy.● Working closely with Development and MI Reporting Teams● Conducting growth analysis and capacity planning reviews.

Visiting and working as a volunteer in : monasteries, eco-communities and meditation centres.

● Excellent Troubleshooting skills● Supporting SQL Versions : 7, 2000, 2005 and 2008. ● Liaising with development and design teams● Ensuring maximum uptime and protecting business data

I ended up remotely supporting SQL Server's across SQL 2000, 2005 and 2008 versions. Offering remote DBA Support for custom switchboard application solution. Ensuring customer systems up 24x7.

Care worker for elderly and disabled people to support them living in their own homes.

● SQL Server 7.0, SQL Server 2000, Administration, and replication (merge and transactional), log shipping, clustering, performance tuning, DTS, Full Text etc.● Represented Microsoft in critical on-site situations. ● Managed hot onsite issues by setting customer expectations, devising action plans, being available 24x7, and professionally communicating to all parties involved.● Represented Microsoft and communicated with corporate customers regarding technically complex and politically charged problems and situations identified with Microsoft SQL Server and associated technologies in production environments.● Received technically complex, mission critical or politically hot customer issues and maintained ownership of issue until either resolved or escalated to next level.● Solved complex problems, involving broad and in-depth internal SQL Server knowledge and performance tuning and troubleshooting techniques. Also used trace analysis, debugging tools and techniques and in-house knowledgebase to analyze problems and develop solutions to meet customer needs.ACHIEVEMENTS● Regularly coordinated resources from other groups to resolve customer issues to tight deadlines.● Frequent triage meetings to share knowledge with other engineers, thus reducing time to resolve issues.● Mentoring new technical support engineers, to increase team productivity.● Reporting software bugs and customer suggestions, thus improving Microsoft Products.● Writing numerous technical articles (available to engineers worldwide) which directly reduced the time take to identify and resolve issues.

● Working with customers implementing business functionality with ADO, ODBC, OLEDB, XML and ADO.NET● Writing tailored code samples to assist customers understanding.

● Resolving complex customer issues across the full breath of the Win32 API.● Writing tailored C++ and MS Java code samples to further customers’ understanding.

● Focused problem-solving skills● Collaborating with Specialist Teams : SQL, Developer, Exchange, NT and IIS● Excellent communication skills● Tackling both politically sensitive and technically challenging issues