* Directed, supervised, and trained a staff of deputies responsible for the overall safety and security for judges, parties to actions in court, jurors, witnesses, individuals visiting or working in the City of Norfolk courthouses, and the general public;* Aligned teams to facilitate security protocols for court proceedings of criminal and civil cases in the Circuit Court and a criminal, civil, and juvenile cases across the lower courts * United staff as a cohesive team to maximize operational security; motivated and enabled team members to achieve career advancement within NSO* Regulated and guided logistics of moving a monthly average of 272 inmates across the City of Norfolk jail, jails from neighboring localities, Commonwealth of Virginia Department of Corrections, as well as federal custody* Identified and responded to active and potential threats to the safe and orderly operation of the courts, judicial process or the courthouses themselves, including bomb threats, medical emergencies, evacuation proceedings, and power failures* Formulated and facilitated criminal and civil enforcement policies, goals, and objectives to ensure the integrity of the courthouses by administering all aspects of standard operating procedures and protocols governing the orderly conduct of trials and other legal activities that take place in the courthouses ;implement policy and procedures and overall routine assessment of court security and facilities* Determined security needs and prepared operational security plans (OPSEC) for high security risk trials, high-profile inmates, and media-sensitive cases* United with law enforcement, judges, attorneys, courthouse personnel, and the public

* Apply specialized tactics and techniques while conducting sensitive investigations and interviews; investigating suspicions or allegations of crimes and misconduct; conducting searches and performing surveillance* Direct, supervise, and mentor staff to investigate all aspects of security threat issues associated with gangs, centrally monitored inmates, and high-profile criminal activity* Motivate and inspire personnel to produce at optimum levels; create and evaluate key performance indicators; monitors work load and assigns priorities; lead personnel in self-assessment of strengths and weaknesses; serve as coach, facilitator, and negotiator* Oversee the analysis, interpretation, and processing of incoming intelligence received from federal and local law enforcement, informants, and other sources within the judicial and intelligence communities* Administrator for the central database housing inmate phone calls used as official court evidence; prepare and provide a recorded calls to various law enforcement agencies in preparation of court appearances* Formulate and facilitate security policies and procedures governed by Department of Criminal Justice Service (DCJS) and Virginia Law Enforcement Professional Standards Commission (VALEAC)* Oversee rule violations and incident reports; establish priority levels for violation types; and analyze trends and anomalies to mitigate security risks associated with low, medium, and high security threat levels* Cultivate and foster longstanding working relationships with FBI task force, DEA, Commonwealth of Virginia Attorney’s Office, and local and state law enforcement agencies * Administer the development of policy changes in response to opportunities for improvement, preventative and corrective action, and lessons learned from minor and major nonconformities

* Supervise and inspired a staff of 10 civilians responsible for directing daily activities of assigned counselors involved in providing intake, classification and case management services to a monthly average of 1,056 classified inmates* Reviewed and evaluated current inmate programs and resources; assisted in the planning and implementation of new programs or the revision and/or modification of existing programs * Reviewed classification decisions made by staff; monitored sensitive or highly complex cases, inmates in segregation, inmates receiving special medical attention through reports and staff meetings; and mentored staff in resolving difficult and/or unusual situations