Various consulting engagements including:o Enterprise agreement negotiation and Fair Work Commission application (Nomad Breads)o Commercial process re-engineering and realignment (Dyno Nobel)o Change management support for data management (cloud) transformation (ANZ Bank)

• Managed HR Business Partners servicing 4000+ City employees through Covid-19 pandemic onset. Undertook major uplift in the City’s health and wellbeing initiatives.• Led tender and procurement process for Employee Assistance Provider (EAP) vendor.• Oversaw solution selection and implementation of ServiceNow for HR Service Delivery – Gained ServiceNow Certified System Administrator qualification.

Range of engagements including:o Event Hospitality & Entertainment - Strategic operational review identified and realised $20m saves through realignment and optimisation across Cinemas, Hotels & Resorts and Thredbo business units.o HR policy and procedure development (Chartered Accountants Australia and New Zealand)o Remuneration governance and competency matrix frameworks (Impact Drill and Blast)

• Program Director and Solution Architect of $4m program to integrate and uplift NBN’s enterprise-wide planning capabilities, delivering reduction of time to resolve service faults from 35 days to 2 days. Program included:o Influencing and negotiating with stakeholders across 50+ business units.o Aligned 100% stakeholders to common processes, systems and metrics.o Led team of specialists in solution systems, data architecture, project and change management and… Show more • Program Director and Solution Architect of $4m program to integrate and uplift NBN’s enterprise-wide planning capabilities, delivering reduction of time to resolve service faults from 35 days to 2 days. Program included:o Influencing and negotiating with stakeholders across 50+ business units.o Aligned 100% stakeholders to common processes, systems and metrics.o Led team of specialists in solution systems, data architecture, project and change management and communications.o Led solution sourcing, procurement and implementation - Anaplan + Alteryx.o End-to-end process design and implementationo Established governance frameworks• Commercial advisor for $1.5b 5-year budget process for NBN Service Assurance. Incorporating:o Chief liaison with enterprise budget office and organisational peers.o Stakeholder engagement and influencing of business owners and program leads of 80+ externally managed projects (max. budget $800m) with subsequent detailed modelling of impacts to budget.o Preparation of budget submissions and stakeholder briefing packs.o Review and validation of service incident forecast methodologies and assumptions.o Quantified scenario modelling of organisational restructure options.o Incorporated new benefit realisation and risk management frameworks.• Restructure, process optimisation and implementation of new technology platforms for multiple business functions:o Quality Assurance, Knowledge Management, Workforce Planningo Led each business unit during transformations increasing engagement and performance. Show less

• Established forecasting and workforce planning function for Macquarie Group’s Banking and Financial Services division – approx. 2,000 staff.• Implemented productivity management framework delivering $3.5m staff cost savings.• Developed new financial and budgeting capabilities including scenario modelling and sensitivity analysis.