- Develop and secure new profitable business for the company- Receive calls from Customers, on acceptability of materials, answering technical questions, market strategies, disposal and transportation pricing- Develop strategies for growing revenues in geographic markets or specific service lines- Complete required sales reports, forecasts, or other reports- Prepare price quotations and proposals- Assist in collection of receivables if accounts are delinquent- Make recommendations to senior leadership team regarding pricing strategies- Coordinate with management to develop effective strategies for closing prospect opportunities- Execute approved business development plans for assigned sales territory- Contact existing customers to ensure account retention- Participate in site evaluations and prepare inclusive quotes that include scope of work, price estimates and contingencies- Maintain and grow a well-established book of Waste Management's existing business- Organize projects across the company and report on activity- Leverage existing business opportunities and contacts specific to waste and disposal services throughout Ottawa and the 401 Corridor

The responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders. The Account Manager also answers client queries and identify new business opportunities among existing customers. In this role, I will liaise with cross-functional internal teams (including Customer Service, Outside and Inside Sales Reps, and Sales Coordinators) to deliver a great customer experience with Waste Management.

• Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results.• Establishes sales objectives by forecasting and develop monthly and quarterly sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products.• Implements sales programs by developing field sales action plans.• Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.• Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.• Maintains sales staff by recruiting, selecting, orienting, and training employees.• Maintains sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.• Maintains professional and technical knowledge by attending workshops; reviewing professional publications; establishing personal networks; participating in professional societies.• Contributes to team effort by accomplishing related results as needed.Manage Salesforce clients and users; gathering the necessary account requirements to successfully strategize and plan each project, and implement those plans to their organizational needs. Designed, setup and maintained Salesforce standard objects, custom objects and junction objects, while also structuring user roles, security profiles and workflow rules. Created and updated users, reports and dashboards to track pipeline and stages for management visibility, while integrating applications to Salesforce accounts such as Outlook. Performed user and administration training sessions for clients to utilize Salesforce and respective programs.

• Supported, trained and motivated District Managers, Sales Managers, and Sales Representatives in various retailers to increase Rogers Wireless, Rogers Small Business, Rogers Business to Business, and Cable in Ontario Northeast (Ottawa, Pembroke, Cornwall, and Brockville regions)• Exceeded monthly and yearly wireless sales targets as set by senior management (including Cable, Internet and Home Phone services).• Planned and executed effective regional and national training programs. Effectively communicated and delivered the training materials to large groups (100+ people), store level training (4-8 people) and 1 to 1 training. Also used webinar training for remote locations.• Played a critical role in the implementation and success of the Small Business Specialist (SBS) program with the training, support, motivation, and mentorship provided to the elite SBS Plus representative. • Worked on special projects team with the Rogers Go to Market (GTM) team to create programs to stay competitively balanced in the Ottawa market. Gathered competitive information and liaise with Rogers Regional and National Sales and Marketing.• All actions were duplicated in the support of Fido and ChatR brands as well.

• Recruited, trained, coached, and motivated a staff of 20+ to drive high performance levels and exceed sales quotas.• Planned and directed staffing, training, and performance evaluations to develop and control sales and service programs.• Monitored customer preferences in specific regions to determine focus of sales efforts.• Prepared budgets and approve budget expenditures. Set and communicated monthly sales targets for the Territory Sales Representatives.•Consulted with department heads to plan advertising services and to secure information on equipment and customer specifications.• Conferred with potential customers regarding equipment needs and advised customers on types of equipment to purchase.• Developed sales force into dedicated, successful employees through constant positive reinforcement and implementation of a bonus and mentoring program.