Stephen Varner Email & Phone Number

Plano, Tx

Responsible for all aspects of the business including but not limited to: day to day operations, collection operations, software maintenance, sales, marketing, customer service, building and training collection/account specialist teams, building and maintaining client relationships, but most importantly - increasing our clients bottom line by operating with integrity and strong moral character.

Responsibilities* Operate within, train and monitor employees to ensure compliance on FDCPA, HIPAA, company policies, standards, and procedures to collect commercial and residential accounts.* Develop and maintain client relationships to ensure future contracts, referrals, settlement negotiations and validation of debt in accordance with FDCPA and HIPAA regulations.* Diffuse escalated calls, negotiate, and create solutions for resolution and authorize or refer accounts to for… Show more Responsibilities* Operate within, train and monitor employees to ensure compliance on FDCPA, HIPAA, company policies, standards, and procedures to collect commercial and residential accounts.* Develop and maintain client relationships to ensure future contracts, referrals, settlement negotiations and validation of debt in accordance with FDCPA and HIPAA regulations.* Diffuse escalated calls, negotiate, and create solutions for resolution and authorize or refer accounts to for repossession and legal action against debtors. Achievements * Promoted to Office Team Leader/Floor Manager after six months of employment.* Recognized as Rookie Collector of the year including highest revenue throughout entire company (anyone two years of employment or less) after first eight months of employment.* Recognized as Collector of the year including highest revenue throughout entire company (200+employees) after first full year of employment.* Recognized as employee of the month fourteen times throughout entire company (200+employees).Recommendation from former direct Manager, Chris McNamara- Branch Manager Transworld Systems Inc.- Dallas, TX."I hired Steve Varner on 3-9-09 at an entry level position in my branch. In less than a year and a half, he earned his way to the top ranked producer of the entire company. He is a self starter, quick learner, and a team player. He has excellent communication skills. I'm convinced he could succeed in any arena. He left our organization on 1-18-11 for personal reasons. I would take him back in a heartbeat. Feel free to contact me for confirmation of this." Show less

Responsibilities * In store, phone and internet sales, Inventory and Service department management.* Monitor and report on sales activities, develop sales materials, current product knowledge, create and maintain a customer database.* Develop and maintain a constant relationship with various banks such as HSBC and GEMB in regards to negotiating financing and interest rates.Achievements* Recognized as Top Salesman including highest revenue and most units sold per… Show more Responsibilities * In store, phone and internet sales, Inventory and Service department management.* Monitor and report on sales activities, develop sales materials, current product knowledge, create and maintain a customer database.* Develop and maintain a constant relationship with various banks such as HSBC and GEMB in regards to negotiating financing and interest rates.Achievements* Recognized as Top Salesman including highest revenue and most units sold per month after first four months of employment and maintained position throughout duration of Salesman position.* Promoted to Sales Team Leader of the Belleville location after first five months of employment.* Recognized as Top Sales Team Leader including highest revenue and most units sold of all three locations after first eight months of employment.* Promoted to Sales Manager of Greenville location after fourteen months of employment. Show less

Responsibilities * Sales to individual home owners, builders and businesses.* Training all new employees in construction of homes from the foundation up while exceeding customer expectation and project success with direct customer interaction.* Deciphering blue prints, schematics and coordinating with inspectors to ensure all homes were within all code parameters.Achievements* Successfully operated own business from age nineteen for over eight years.*… Show more Responsibilities * Sales to individual home owners, builders and businesses.* Training all new employees in construction of homes from the foundation up while exceeding customer expectation and project success with direct customer interaction.* Deciphering blue prints, schematics and coordinating with inspectors to ensure all homes were within all code parameters.Achievements* Successfully operated own business from age nineteen for over eight years.* Successfully bid for and completed various interior/exterior projects for single/multi family homes and businesses.* Efficient planning and coordination of activities to finish scheduled work on time.* Completed a variety of general construction projects involving residential/commercial remodeling and new construction. Show less