Steven Chau Email & Phone Number

Windsor, Ontario, Canada

• Diagnosed and resolved technical issues on‑site, ensuring the uninterrupted operation of company computer systems.• Collaborated with IT teams to facilitate efficient software deployments and troubleshoot technical issues during upgrades, enhancing project delivery times.• Organized and updated documentation for legacy projects, boosting team productivity and reducing escalated support calls.• Provided effective service‑oriented support and guidance for technical inquiries across hardware, software, and networking, leveraging tools like PowerShell and Remote Desktop for efficient issue resolution.

Managed security of pay-outs, buy-ins, and chip tray while handling large amounts of cashDealt casino games in accordance with AGCO regulations

Windsor, Ontario, Canada

• Served as the sole front‑end developer, designing and implementing a responsive and interactive landing page using React and Next.js for optimal performance and user experience. • Integrated Web3 technology and Firebase API to implement secure form submissions and user authentication features, ensuring a seamless user experience. • Collaborated with project owners to design and evaluate the feasibility of new features, ensuring alignment with project goals. • Partnered with back‑end team to enhance feature testing and deployment processes, improving overall workflow efficiency. • Proactively identified and addressed user interface challenges, leveraging modern web technologies to deliver high‑quality solutions.

Windsor, On

Courses: Algorithms II, Computer ArchitectureManaged & organized attendance, assignments, tests, and provided extra assistance to students via office hours