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Steve Worrall Email & Phone Number

Head of Payment Services at ING Australia at ING Australia
Location: Greater Sydney Area, Australia, Australia 8 work roles 1 school
1 work email found @ing.com.au LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email s****@ing.com.au
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Current company
ING Australia
Role
Head of Payment Services at ING Australia
Location
Greater Sydney Area, Australia, Australia
Company size
1263 employees

Who is Steve Worrall? Overview

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Quick answer

Steve Worrall is listed as Head of Payment Services at ING Australia at ING Australia, a company with 1263 employees, based in Greater Sydney Area, Australia, Australia. AeroLeads shows a work email signal at ing.com.au and a matched LinkedIn profile for Steve Worrall.

Steve Worrall previously worked as Head of Payment Services at Ing Australia and Manager, Payment Operations at Ing Australia. Steve Worrall holds Bachelor Of Science (Bsc), Business Information Systems from University Of East Anglia.

Company email context

Email format at ING Australia

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{first}.{last}@ing.com.au
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Profile bio

About Steve Worrall

Innovative and experienced Head of Operations who effectively executes process changes to improve operational efficiency across various operational and customer service teams globally. With a core focus on customer satisfaction and understanding key business drivers, delivering solutions that enhance the customer experience.

Listed skills include Management, Team Management, Telecommunications, Operations Management, and 22 others.

Current workplace

Steve Worrall's current company

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ING Australia
Ing Australia
Head of Payment Services at ING Australia
australia
Website
ing.com.au
Employees
1263
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Company profile
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8 roles · 19 years

Steve Worrall work experience

A career timeline built from the work history available for this profile.

Head Of Payment Services

Current
Ing Australia

Sydney, New South Wales, Australia

Sep 2022 - Present

Manager, Payment Operations

Ing Australia

Sydney, Australia

Accountable for leading the Payment Operations team. This team is responsible for the customer management across all payment processes including treasury operations, payment services, card services and reconciliations. Working as part of the Customer Operations Leadership team, this role is an active contributor to delivering on the agreed strategic.

Jul 2018 - Sep 2022

Head Of Business Operations Emea

Wirecard Card Solutions Limited

London, United Kingdom

- Operational lead for M&A (mergers and acquisition) activity and the divestiture of the Citi Prepaid portfolio from Citi to Wirecard, including operational oversight for project governance and risk mitigation- Operations lead for Western Europe, South Africa and UAE market migrations, including system gap analysis, Wirecard system and process design and.

Mar 2017 - Jul 2018

Vp Prepaid Operations - Western Europe

Citi

London, United Kingdom

- Works with team members across at least six sites (London (centralised functions)), Edinburgh, Dubai (cardholder and client servicing), Chennai (Back Office) Poland (Vendor Management) and North America (NA FinOps team) in order to support the key Operations activities for the Prepaid business across EMEA including daily control processes. - Governance.

Aug 2015 - Mar 2017

Head Of Operations

Epay, A Euronet Worldwide Company

Sydney, Australia

- Generating and setting the strategic direction of the department on an annual basis. Ensuring the team remains focused on execution of the strategy through regular appraisal.- Overall responsibility of operational teams and the Project Management Office for the Australia and New Zealand region, comprising of 15 direct reports and 40 in offshore.

Mar 2013 - Feb 2015

Operations Manager

Epay, A Euronet Worldwide Company

Sydney, Australia

  • Customer Service Liaison: Participate in Regular QA management call, issue escalation and resolution and daily/monthly reporting on KPI’s.
  • Kiosk Management: Status Monitoring, SLA monitoring and reporting and issue logging and escalation.
  • PIN Management: Overall responsibility for PIN stock levels and associated tasks, escalation of potential supply issues to relevant stakeholders, PIN batch releasing back-up. Also responsible for fraud liaison with.
  • Reporting: Daily/weekly/monthly recording of required data and KPI’s, management/creation of monthly operational expenses forecast, management/creation of the operations element of the monthly ‘dashboard’.
  • Supplier Management: Contract Maintenance, Contract Review, and recommendations to business on preferred suppliers.
  • Terminal Management: Overall fleet management, analysis and forecasting on SOH (current and required) and assistance with business case to justify Capex request. Active management of terminal supply to market, recall.
May 2011 - Mar 2013

Fleet Manager

Epay Australia
2007 - 2010 ~3 yrs

Warehouse Coordinator

Comet

United Kingdom

Working within the warehouse to deliver stock to customers. Also responsible for stock inventory, re-order and supply.Part time work while studying.

Jun 1998 - Jul 2003
Team & coworkers

Colleagues at ING Australia

Other employees you can reach at ing.com.au. View company contacts for 1263 employees →

AK Amit Kumar Amit Kumar Colleague at Ing Australia Australia, Australia View → HN Hanane Nasri Hanane Nasri Colleague at Ing Australia Brussels Metropolitan Area, Belgium View → RO Ryan O Driscoll Ryan O Driscoll Colleague at Ing Australia Sydney, New South Wales, Australia, Australia View → DL Da Ln Da Ln Colleague at Ing Australia Greater Sydney Area, Australia View → SA Syed Anas Ali Syed Anas Ali Colleague at Ing Australia United Arab Emirates, United Arab Emirates View → HM Helena Mccarthy Helena Mccarthy Colleague at Ing Australia Greater Sydney Area, Australia View → GC Grace Clark Grace Clark Colleague at Ing Australia Greater Sydney Area, Australia View → LC Lee Chinprahust Lee Chinprahust Colleague at Ing Australia Chester Hill, New South Wales, Australia, Australia View → SC Samuel Cheung Samuel Cheung Colleague at Ing Australia Sydney, New South Wales, Australia, Australia View → LE Louise Evans Louise Evans Colleague at Ing Australia Greater Sydney Area, Australia View →
1 education record

Steve Worrall education

FAQ

Frequently asked questions about Steve Worrall

Quick answers generated from the profile data available on this page.

What company does Steve Worrall work for?

Steve Worrall works for ING Australia.

What is Steve Worrall's role at ING Australia?

Steve Worrall is listed as Head of Payment Services at ING Australia at ING Australia.

What is Steve Worrall's email address?

AeroLeads has found 1 work email signal at @ing.com.au for Steve Worrall at ING Australia.

Where is Steve Worrall based?

Steve Worrall is based in Greater Sydney Area, Australia, Australia while working with ING Australia.

What companies has Steve Worrall worked for?

Steve Worrall has worked for Ing Australia, Wirecard Card Solutions Limited, Citi, Epay, A Euronet Worldwide Company, and Epay Australia.

Who are Steve Worrall's colleagues at ING Australia?

Steve Worrall's colleagues at ING Australia include Amit Kumar, Hanane Nasri, Ryan O Driscoll, Da Ln, and Syed Anas Ali.

How can I contact Steve Worrall?

You can use AeroLeads to view verified contact signals for Steve Worrall at ING Australia, including work email, phone, and LinkedIn data when available.

What schools did Steve Worrall attend?

Steve Worrall holds Bachelor Of Science (Bsc), Business Information Systems from University Of East Anglia.

What skills is Steve Worrall known for?

Steve Worrall is listed with skills including Management, Team Management, Telecommunications, Operations Management, Customer Service, Product Management, Change Management, and Customer Experience.

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