Austin Ejiofor Email & Phone Number

Oversees all sales activities within the station with key focus to meet customer's demand, build relationships and achieve the company's set goal.

Driving sales for uk used iphones and gadgets for dealers across south west Nigeria

Lagos, Nigeria

managed and developed customer success expert (CSE) on loan advisory process, educating them on customer relationship management, sales and marketing strategies (upselling and cross selling approaches), reaching for outbound sales, coordinate and implement marketing campaigns, review sales report and take sales commitments for daily sales plan and do weekly sales report as a focus to meet monthly sales target.

Lagos, Lagos, Nigeria

In this temporary, contract assignment, I was primarily responsible for developing and managing customers to use Otrade application for ordering of company’s product, onboard new customer and highlight benefits of trading with Otrade, building relationship and trust to order time and prompt goods delivery, talking feedbacks to management for gaps adjustment and resolutions. I was responsible for making promo awareness to new and existing customers to boost and improve sales output for the company, visit customers to share more features on Otrade application, know their needs and check trends of competitive services in the market.Other responsibilities included making follow up phone calls to customers for future order generation and product delivery, morning and evening sales review with my sales manager and ensuring sales target are met month to date.

Ilorin West, Kwara, Nigeria

As a contract manager, I monitor and supervise business developers on their daily activities of onboarding new merchants and educating merchants on company policies with aim of achieving the company's goal, coordinating marketing and sales campaigns for the company, developing marketing strategies inline with company's objectives and ensuring feedbacks from the customers.

Osun, Nigeria

As a Preseller, I am reviewed on past day sales and take commitment for present day sales activities, I visit and generate orders from daily planned customer scheduled, check customer’s stock for proper order generation, effective communication of available SKUs and do order generation cost for customers for smooth alignment of product delivery, use of profit stories to boost order generation, communication of current and existing promos through adverts and handbills to customers, ensure price survey in the market, take customer's feedbacks and check market trends to maintain company's standard and fight competition.

Ilorin West, Kwara, Nigeria

Inbound call center environment, answered multiple line telephone, listened attentively to customer questions and concerns to accurately and efficiently answer them, ensure one call resolution and average handling time (AHT) of 3 minutes per call, using the resources provided by the company but also with problem-solving skills, routed calls to alternate departments or management as needed, document every incoming and outbound call to customers, daily updates of product and services to customers and advice benefit packages for customers.

Daily communication of available petroleum products and prices to customers, follow up on prospective customer on product/ price variations in market, sales of products to customers through persuasive and interpersonal relationships, booking appointments with customers for better briefing on products and delivery options, taking feedbacks from the market to the company for better analysis and operations.

Lagos, Nigeria

I had my IT training experience after I concluded my 300 level during my undergraduate days. I worked in the marketing team to see how morning meetings are conducted, how they do follow up on calls and on field for oil products updates to customers, I also worked with the supervisors during depot operations i.e truck load programming, loading and haulaging. Finally, I sometimes escort loaded trucks to ensure safe product delivery.

M.Sc Geology, Petroleum Geology And Sedimentology

Environmental characterization in the Agbabu well, Dahomey Basin, using foraminifera studies. Moreso, a reviewed work was done on Climate.

B.Sc Geology, Geology And Mineral Sciences

Very passionate to my colleagues interms of advise, and also was the acting sport secretary for 2006/07 session which gave room for more.