With a Master's degree in Adult Education and Community Development as well as certifications in Teaching Effectiveness, Air Brake Endorsement Instruction, and MTO Fleet Signing Authority, I have the requisite knowledge and skill to provide instruction and facilitation for novice or experienced commercial drivers. Moreover, with my distinctive combination of technical competence, project management familiarity and writing/editing expertise I am capable of effectively targeting technical communications to any internal or external audience; balancing both organizational and user needs. This strong experience in a number of fields, combined with a strong cross-cultural background and a constant desire to research and learn new skills, enables me to adapt into and succeed in virtually any role.I have proven experience in developing and producing software documentation for applications such as PeopleSoft Campus Solutions and SharePoint, including training guides, user manuals, and video demos. I have used a number of technical communications programs to develop and edit these materials, including Adobe Captivate, Adobe FrameMaker and Oracle User Productivity Kit (UPK).My solid attention to detail, and a strong understanding of andragogical theory, allows me to design and implement effective training within a positive and learner-centred instructional environment. I am well versed in educational philosophies, curricular foundations, and comparative education.Some highlights of my skills include:• Technical Communications (strong research, editing and writing skills)• MTO Fleet Signing Authority for Driver Certification Program (DCP)• Air Brake Endorsement Instruction• International Project Design and Management (RBM, LFA and PRA/PLA)• Single-Source Content Management (Adobe FrameMaker/RoboHelp, DITA)• Software (Adobe Illustrator, MS Visio, Industry Print, PeopleSoft ERP system)• Office Applications (proficient in Office 365, OneDrive, MS Project, MS Visio and Apple iWork)• Training Development: User Productivity Kit (UPK) and Adobe Captivate• Proposal Writing and Documentation Design• Web Design (HTML, XML, CSS)• Customer Service experience• Training Skills