Post Sale Owner in charge of:- Strategic Advisory:Define and deliver value aligned with customers' business goals and build strategic relationships with customer executive leadership.- Adoption Management:Oversee value realization, risk management, and identify new opportunities.- Program Management:Manage multiple complex work-streams, identify execution gaps, and create project plans.

- Created and developed the Process Automation Center of Excellence, driving streamlining and automation across IT and Business Areas- Promoted automation throughout the organization, engaged with stakeholders and identified opportunities to scale up automation- Planned and executed automation programs, delivering capacity creation of 1000´s of man-hours.- Established a Citizen-led program to upskill and empower employees to automate daily tasks

- Led and expanded the Automation Practice for Spain, developing the business through client engagement and pre-sales activities- My practice provided consulting and development of business process automation solutions to diverse industries and locations using “Hyperautomation” technologies (RPA (UiPath, BluePrism, Automation Anywhere, MS), ML/AI) as well as Process and Task Mining solutions

- For the Executive Board, I conducted a Process and Operating Model Assessment, reported our findings and recommended an efficiency and automation plan- Coordinated the Robotics Process Automation (RPA) initiative, improving efficiency and reducing cost of Asset Servicing and Funds reconciliation activities- Collaborated in the implementation of the new Allfunds Operational Web (for funds and ETF) by driving the test plan and clients' migration roadmap

- Led the Functional Requirement team for the creation of a new market and structural risk management software.- Led the Functional Requirements team for the implementation of Salesforce (Client Service module) on behalf of the GTB client service team.- Assessed the level of compliance of “Santander back Office Global Mayorista” with the new international norms on outsourcing and resolution (From Basel III)

Project Manager at SBGM Consulting - Banco Santander

- Developed and led the team that managed the risks associated with the lifecycle of equity and equity derivative trades (from trade capture to settlement)- Enhanced the post-trade processes that increased the pace of trade matching, reduced risk exposure and facilitated reporting to Cash Equities and Equity Derivatives Group (EDG)trading desks.

- Supervised all Mandatory and Voluntary Corporate Actions events (Notification and processing) for 5 EMEA markets (20 SMEs)- Led an efficiency initiative that increased the level of automation of our processes based on SWIFT

Corporate actions, income and tax specialist for EMEA and US markets