Stéphane Longchamp Email & Phone Number

Montreal, Quebec, Canada

Montreal, Quebec, Canada

• Worked for COSCO Shipping Lines Co., Ltd. and Marfret.• Scheduled ocean bookings for materials, simple and complex cargo shipments for various customers.• Ensured the complete and timely delivery of freight by attaining knowledge from clients in order to satisfy their needs and complete paperwork that meet stringent requirements.• Identified transactions and tasks that required special handling, recommend improved processes to management, and implement resolutions within assigned scope of responsibility.• Requested and negotiated freight quotations to include details such as container capacities, packing dimensions and weights, coding, and more,• Composed complex letters regarding issues and resolutions utilizing your ability to edit and proof business correspondence and reports and organize, prepare and assemble documents • Comprehended the full range of freight forwarding services: order management, movement scheduling, customs brokerage, monitor and control services, cost optimization, etc.• Led all KPIs and ensured smooth operations.• Liaised with Shanghai and Panama; provided all training to staff, customizing training to various business cultures.• Visited customers in the field; closed sales and met targets.

• Established an effective supply chain operational model and a multi-year roadmap of initiatives to build capabilities that support objectives.• Led competitive analyses and benchmarking, exploring new industry leading methodologies to drive innovation and transform and support operations strategy.• Managed risk through corporate procedures and local needs; conducted and controlled negotiations including price and terms and conditions.• Oversaw administration, operations, and sales departments; enforced policy and hired/trained staff.• Visit customers; negotiated prices and prepared quotes for freight forwarding solutions.• Built and developed relationships with freight forwarders internationally.

Outside Sales & Marketing Agent, Seaboard Marine of Haiti 2012 - 2014• Generated new business, while maintaining and expanding business with existing customers.• Analyzed data / marketing activities: stats of carriers, commodities, shippers, consignees, ports of origin, equipment, volume, frequency.