Subashini Tanggamanickam Email & Phone Number

Malaysia

Malaysia

Malaysia

Supporting partners in Malaysia to be able to solve their enquiries via email/chats.Handled 4 customers at a time via chatAnalysed and advised partners accordingly for a better solution.Educate the new partners to establish store on Lazada Platform.Maintain customer accounts and record account information.Oversee customer financial accounts and process customer adjustments.Make product recommendations or services to customers based on their needs and… Show more Supporting partners in Malaysia to be able to solve their enquiries via email/chats.Handled 4 customers at a time via chatAnalysed and advised partners accordingly for a better solution.Educate the new partners to establish store on Lazada Platform.Maintain customer accounts and record account information.Oversee customer financial accounts and process customer adjustments.Make product recommendations or services to customers based on their needs and preferences.Follow communication guidelines, policies and procedures.Upgrade and cancel customer accounts by customer request.Handle customer complaints and provide alternatives and/or solutions to ensure resolution of complaints.Reach out to customers via email and telephone to verify account information.Ensure customers are satisfied with their purchases or service.Achieved KPI targets of resolved cases per day for Malaysia region Show less

Kuala Lumpur, Malaysia

➢ Supporting consultants in uploading and formatting CV’s in accordance to Randstad standard.➢ Database management – constant work on our recruitment database to keep candidate and client information updated at all times.➢ Other associated administrative task with a view to developing the role over time and assisting the team overall.➢ Work towards set KPI targets of CV’s formatted per day.

Malaysia

➢ To keep pertinent to the market while looking for permanent role by taking on part time roles withinmy capacity.➢ Motivated and stimulated children, encouraging learning through experience.➢ Established positive relationships with the students, fellow teachers and parents, on the current needs of the education and how to meet the requirements.➢ Graded students’ worksheets and guided them on their mistakes.➢ In-charge of administrative tasks when needed.

Perak, Malaysia

➢ Began as an intern in one of the largest oil-palm plantation company in Malaysia➢ Created new hire announcement template for the company➢ Attended training program organized by the Human Resource department➢ Witness the interview session with other panels➢ Learned to operate foreign worker system of the company such as renew their permit and update foreign worker’s profile➢ Experienced of shortlisting resume and called the shortlisted applicants for… Show more ➢ Began as an intern in one of the largest oil-palm plantation company in Malaysia➢ Created new hire announcement template for the company➢ Attended training program organized by the Human Resource department➢ Witness the interview session with other panels➢ Learned to operate foreign worker system of the company such as renew their permit and update foreign worker’s profile➢ Experienced of shortlisting resume and called the shortlisted applicants for interview➢ Attended career fair in Universiti Tunku Abdul Rahman as a representative of the company Show less