Customer Success Champion: Expertise in fostering long-term relationships, understanding client needs, and ensuring exceptional product adoption.Revenue Maximization: Proven track record in identifying upsell and cross-sell opportunities, driving expansions, and consistently exceeding revenue targets.Strategic Account Management: Skilled in crafting tailored account plans, conducting business reviews, and aligning solutions with client objectives.Data-Driven Insights: Proficient in leveraging analytics and customer feedback to inform strategic initiatives, enhance product offerings, and optimize customer journeys.Team Collaboration: Adept at collaborating cross-functionally with sales, product, and support teams to deliver seamless customer experiences and drive shared success.

• Monitoring the production process, drawing and maintaining a schedule, communicating with factories daily to ensure it is cost effective and completed in specific time at the right cost and level of quality, and adjusting the schedule as necessary.• Supervising and motivating a team of 8 members for favorable output.• Meeting clients studying current market trends and selecting the best fashion merchandise for production.

Working on B2B and B2C research projects across various industries like Media & Communication Aviation, IT, Finance, Banking, Healthcare, Pharmaceutical, Energy & Utilities, Education, Retail, Manufacturing and CPG specifically in the markets of USA, UK, AUSTRALIA.Conducting in-depth interviews of C Level Executive, VPs, Directors, and Managerial professionals of different organizations and verticals across US & UK, AUSTRALIA which required good verbal and written communication skills.Data Sourcing & Management, Leads & Sample Management.