Digital Interaction Advisor
-Conducted regular data audits, ensuring data accuracy and integrity within digital interaction platforms.-Collaborated with IT teams to troubleshoot technical issues related to digital interactions and provided effective solutions.-Conducted A/B testing and analyzed user behavior data to optimize user interfaces and enhance customer engagement.-Monitored and reported on key performance indicators (KPIs) related to digital interactions, providing recommendations for improvement.Tools: SQL, Excel, Opus, Clarify