• Developing and implementing strategic alliances and partnerships to ensure that Alliance and Partnership goals are synchronized with organizational goals.• Ensuring mutually beneficial partnership terms that are in line with business objectives.• Forging strategic alliances and partnerships to create mutually beneficial strategic business benefits. • Maintaining and deepening relationships with existing partners.

• Researching, Identifying, and mapping new business opportunities for BCM/GRC Software• Assisting with brand building, promotional strategy, and digital marketing activities• Partnership creation with BCM/GRC consultants• Developing Expert-led governance, risk and compliance training, and eLearning solutions • Providing management with feedback

• Developed and refined Company’s vision and strategy by working on new line of business and identified diversified revenue channels. • Developing, reviewing, and making report on the business development division’s strategy, ensuring the strategic objectives are well understood and executed by the team.• Managed sales and business development team in establishing new business opportunities and strategic business partnership.• Negotiated new partnerships and business alliances; worked closely with legal team to write & modify contracts for new business partners.• Lead the customer support team in handling customer grievance, customer retention, evaluation of customer feedback and timely closure of sales & payment collection.• Established and nurtured relationships that fill business pipeline with prospective partners and customers.• Managed revenue generation through outbound sales, affiliate marketing & maintained strategic business relationship with affiliates.• Ensured efficient and effective marketing, advertising and promotional planning through the Marketing department• Supported Product development & managed product line by Crafting training programs & Contents as per the Industry & customer demand, Conducted web programs & On-site workshops to address the pain areas. • Conducted competitor & market analysis to identify and develop company’s unique selling propositions & differentiators.• Team management - Managed Interviewing, Hiring, training on the process – business-skills, mentoring for effective workflow, employee performance Improvement & growth. • Responsible for P&L, ROI, Sales forecasting & target achievement, maintained monthly & annual revenue reports.• Supported the overall process of management, day to day business operation to ensure the organization maximizes its short, medium and long-term profitability and shareholder returns.

• Generated qualified leads through online research, referrals, cold calling, email, & social media networking.• Communicated with CEO’s, CIO’s, CCO’s, and VP’s to sell consultatively & set up corporate arrangement in using MetricStream’s online training platform (Compliance Online) as a preferred training supplier. • Consultative selling of e-learning courses and Learning Management System (LMS) solutions. • Researched on companies & communicated with Training coordinators, learning, and development departments globally to identify quality, compliance & business management training requirements & to establish corporate arrangement.• Developed and implemented strategic sales and email marketing plan for the corporate sales team to meet business goals and expanding customer base• Conducted regular follow up with customers to identify training requirements and maintained customer relationship for long term business.• Cultivated and nurtured relationship with existing clients to build trust and maximize business opportunities.• Direct Outbound selling & Upselling of cross-functional industry-specific online training courses, In-person seminars & conduction of customized On-site training.• Set up new business accounts as the main point of contact, professionally resolved customer complaints, and ensured the provision of exceptional customer service at all times.• Coordinated with designing team to create monthly training catalogs & share the same with new & existing Clients• Managed Key accounts & collection of Payments of corporate arrangement accounts.• Maintained Salesforce with daily business operation details; presented sales forecast in weekly & monthly management meetings.

• Worked with the project management & product delivery team in authoring market research survey programming, quality checking.• Online Research, Lead Generation (Phone/Email-based lead generation/referrals), email marketing Maintaining Database in Salesforce, Supporting Sales Team.• Market research language programming in Sipensys QNR Master & Quality check of executed programs.• Enterprise (business to business) sales, understanding prospects requirement, budget allocation, and providing them customized business solutions.• Played an active role in maintaining excellent client relationships & high client satisfaction ratings through daily communication with clients for new product and service opportunities, special developments, Feedback gathering.

• Managed Key accounts and business communication with Vehicle Manufacturers, OEMs, Suppliers, financial institutions, Agency & Distributors globally (Asia/Europe/USA).• Managed communication with CEO’s, CFO’s, VP's, Directors, and other key decision-makers.• Conducted comprehensive research on companies, client’s products & services to identify additional service offering to existing clients and as well to capture new clients.• Strategically use of search engine, cold calling, Lead generation, SalesForce maintenance & report generation. • Sourced and generated own leads through online research by using certain websites like Google, Alibaba, compass, Hotfrog, global auto index, autoindustry U.K etc.• Outbound sales call, cold calling, sales presentation, product explanation, price proposal making & price negotiation.• Answered customer queries, Handled complains, subscription renewal, client’s further demand for information, and feedback to work as business partners.• Worked and maintained the back-end operation of all subscription activities. ( User subscription, Access, and added services).• Regular follow up with all Key decision-makers in term to update new and existing clients with new products for repeated business and revenue generation.• Vastly increased client base, from eight accounts to more than 100 in different regions globally. Opened Several new key accounts with global Commercial Vehicles, Passenger Car, and other clients related to Automotive Sector (Mico Bosch, Cobra, Temsa, Fiat, Magna Powertrain, Harita Seating, to name a few).

• Communicated with the SME sector across Bangalore to analyze financial & investment needs.• Provided assistance & guided clients with the process & documentation required for approval of financial help. • Collected financial documents for the approval process of personal loans, mortgage loans, and home loans.• Verified financial documents as per the organization’s given protocol.• Maintained daily call report & client details.

• Sourced the right candidates to fit with the targeted promotion & roadshow activities.• Supervised field team to achieve effective and professional event/promotional activities.• Managed public communication, customer feedback on targeted event/product.• Prepared day to day field report, maintained files, records of event activity.• Negotiated for manpower costs with manpower suppliers.• Managed payment collection for field promoters by submitting event reports with appropriatedocumentation. Projects Handled • Managed & handled change of “Vissa Logo” operation activity in Bangalore with a team of 60 promoters.• Supervised “Intel Core2 Processors” promotion to create awareness of the upgraded version within Bangalore.• Supervised “Sify Prepaid Calling Card' promotion with a team of 10 Promotors In Bangalore.• Operated & supervised “Kingfisher Liquor promotion” (The Initiation of Happy Hour) with a team of 40 promoters in PUBS across Bangalore.• Managed communication with schools in Bangalore to invite & participate in “Anzac Rally Show” & conducted special events for school children.