#Have good experience in the infrastructure space focused on HP Nonstop Server components, Middleware products such as MQ, Connect Direct and FTP. also have good exposure to HP Nonstop products like Multibatch, OVNM.# Monitoring batch processing through tools like, NDM, CD, ServiceNow.#  Incident and change management - timely and accurate handling of incidents and changes within SLA.# Service Now- Navigation building filter, search History, create, update & resolve tickets.#Working on Reports for collating data.

 Handling the server of the HP Nonstop systems (Tandem) and IBM systems(AS400) Provide constant support operationally to the application team, resolving the issues being on call and executing programmed commands need to deal with the incidents, change task and perform execution of steps accordingly Perform actions in the Application Switches from Prod to DR viceversa Alert monitoring 24*7, if issues persists escalate or resolve accordingly.

 Order management, doing transactions and resolving issues with the client via email and chat. Tools used – Ecox. Was on a new role as a Quality Analyst, creating quality report, quality audit of orders and discussing process improvement plans with the client.Awarded "Spot Award” twice for exemplary performance and handling escalations.

working as a student and progressing towards d professional arena so need to gear up to reach to the destiny..!!

Hard work, achieving the goal to success, being determined and focused in the corresponding work.