Subhayu Banerjee ( L.I.O.N) Email & Phone Number

United States

United States

1, Delivery and Recruitment Management:- Foster strategic client partnerships to define Service Level Agreements (SLAs), ensuring optimal turnaround times, candidate quality, and client satisfaction.- Design and implement comprehensive scorecards and performance metrics to assess the recruitment process's efficacy and efficiency.- Establish key performance indicators (KPIs) to evaluate critical areas, including candidate caliber, time-to-fill, cost per hire, and client satisfaction.- Develop and execute comprehensive recruitment strategies to meet business needs2. Operations Management:- Collaborate with clients to negotiate and establish Master Service Agreements (MSAs) that clearly outline the scope, terms, and conditions of recruitment servicesConducted comprehensive competitor analysis, deciphering rival strategies and identifying key opportunities for our company to outmaneuver and outperform them, driving informed decision-making and strategic advancements.3. Account Management:- Proactively engage with Managed Service Providers (MSPs), Program Managers, and potential clients to identify and pursue new business opportunities.4. Client Relationship Manager:Build and maintain strong, enduring relationships with clients by intimately understanding their needs, addressing concerns, and delivering exceptional customer service.Serve as the primary point of contact for clients, ensuring their satisfaction and acting as a trusted advisor.5. Social Media Strategist:- Collaborate on content creation, ensuring alignment with the brand's voice and objectives.- Monitor and analyze social media metrics to optimize engagement and drive brand awareness.- Assist in content creation, including writing, editing, and designing high-quality posts that enhance the brand's online presence.- Offer expert feedback and guidance on content ideas and trends to elevate the brand's digital footprint.

United States

Provide guidance and leadership to recruitment teams, ensuring they understand and align with the established MSAs, SLAs, and performance metrics. Mentor team members, monitor their performance, and provide constructive feedback to optimize their individual and collective effectiveness.Continuously evaluate and enhance recruitment processes to drive efficiency, streamline workflows, and improve overall performance. Identify bottlenecks, implement automation tools, and leverage technology solutions to optimize the delivery of recruitment services.

Noida Area, India

Greater Detroit Area

Spearheaded the leadership of a high-performing team of 8 recruiters, providing expert guidance on complex Boolean search strings for elite clients in Aerospace, Automotive, Pharmaceutical, and Oil & Gas industries. Ensured meticulous management of all Postal Service Clearance Forms, demonstrating impeccable attention to detail. Successfully navigated high-stakes clearance positions, including Top Secret, SCI, Secret, Confidential, and Public Trust, with precision and discretion.Mentored new recruiters through comprehensive process training, conducted mock calls to enhance their skills, and fostered a culture of excellence. Collaborated with hiring managers through regular meetings, offering insightful feedback on position requirements, interview processes, and talent acquisition strategies, driving team success and client satisfaction.

Spearheaded the leadership of a high-performing team of 8 recruiters, providing expert guidance on complex Boolean search strings for elite clients in Aerospace, Automotive, Pharmaceutical, and Oil & Gas industries. Ensured meticulous management of all Postal Service Clearance Forms, demonstrating impeccable attention to detail. Successfully navigated high-stakes clearance positions, including Top Secret, SCI, Secret, Confidential, and Public Trust, with precision and discretion.Mentored new recruiters through comprehensive process training, conducted mock calls to enhance their skills, and fostered a culture of excellence. Collaborated with hiring managers through regular meetings, offering insightful feedback on position requirements, interview processes, and talent acquisition strategies, driving team success and client satisfaction.

- Conducted mock calls with new recruiters in training, providing constructive feedback and enhancing their skills.- Mentored recruiters on optimizing keyword searches and deepening their understanding of complex IT job positions.- Collaborated with Resource Managers, Hiring Managers, and other stakeholders to gain a comprehensive understanding of client requirements through strategic calls and meetings.- Spearheaded account management for the esteemed aerospace client, Northrop Grumman, ensuring seamless coordination and timely submission of forms required for United States Postal Service (USPS) Clearance.- Fostered direct relationships with Northrop Grumman representatives, engaging in high-level discussions on interview feedback, follow-ups, and position requirements through productive meetings.- Guided recruiters on navigating high-stakes clearance positions, including Top Secret, Secret, Confidential, and USPS clearances, ensuring expertise and precision in talent acquisition.

Role and Responsibilities:- Spearheaded full-cycle recruitment, encompassing sourcing, screening, interviewing, rate negotiation, follow-ups, offer release, and onboarding formalities.- Leveraged IRM, our internal candidate tracking system, to generate insightful reports on submittals, interviews, candidate data, job requirements, placements, and recruitment-related activities.- Developed and executed a strategic sourcing plan, identifying target industries and companies, and utilizing our network and database to curate a list of top candidates, presented to clients as a comprehensive talent pipeline.- Shortlisted resumes through our internal database, job portals, job postings, networking sites, references, and other sources.- Established contact with selected candidates, gauging their interest in the opportunity and evaluating their profile match with the job, career aspirations, and client organization culture.- Negotiated final candidates' compensation requirements and facilitated hiring arrangements as needed.- Conducted post-joining follow-ups with clients and candidates to ensure seamless delivery.Technical Proficiency:- Proficient in Applicant Tracking Systems, including Taleo and XRAY Search.Industry Expertise:- Specialized in recruiting for Aerospace and Defense clients, including Northrop Grumman, Blue Cross Blue Shield, BAE, Honeywell, AON Corporation, BP (British Petroleum), Continental, and GE Healthcare.Placement Highlights:- Successfully placed numerous software professionals, including Java Developers, Bioinformatic Developers, PL/Sql Developers, Sharepoint Developers, Sr Linux Professionals, IT Project Managers, COBOL professionals, EDI Communications Engineers, and .Net Developers

Gurgaon, India

Spearheaded technical troubleshooting for Optus ISP customers, resolving intricate internet connectivity issues with precision and expertise. Provided adept assistance for minor modem malfunctions, ensuring seamless internet access. Demonstrated exceptional communication skills through inbound and outbound calling, fostering strong customer relationships. Showcased versatility in navigating diverse operating systems, including Mac, Windows XP, Vista, 98, and 2000. Expertly guided customers through Outlook setup and configuration on their devices. Facilitated password reset processes with ease, ensuring secure and hassle-free access. Built and maintained strong rapport with customers, delivering personalized support and cementing trust.

Master Of Business Administration (Mba)

Gniit ( Software Engineering ), Computer Software Engineering

Master'S Degree

Bachelor Of Commerce (Bcom)

Higher Secondary, Commerce

High School