Technical Support Engineer
CurrentHandling Critical , Severe cases related to different kind of Sandvine and Cisco products in customer places.
Aug 2015 - Present
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Subidnarayan Maitra Email & Phone Number
Technical Support Engineer
at
Sandvine Technologies
LinkedIn matched
✓ Verified August 2026
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Profile completeness 100%
Current company
Role
Technical Support Engineer
Location
Bengaluru, Karnataka, India
Company size
Who is Subidnarayan Maitra? Overview
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Quick answer
Subidnarayan Maitra is listed as Technical Support Engineer at Sandvine Technologies, a with 756 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Subidnarayan Maitra.
Subidnarayan Maitra previously worked as Cisco TAC Escalation Engineer (Technical Lead) at Hcl Technologies and Network Testing Engineer(Member Technical Staff) at Hcl Technologies. Subidnarayan Maitra holds Bachelor Of Engineering (B.E.), Telecommunications Engineering from Visvesvaraya Technological University.
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Sandvine Technologies
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Profile bio
About Subidnarayan Maitra
Business dedicated and customer oriented engineer with over 9+ years of experience in IP networks engineering, design, network administration, daily operations and support in service provider and enterprise environments. Able to design and maintain complex LANs/WANs with focus on robustness, scalability, manageability and security using Cisco (CCNP and CCIP), and open source applications. Good communication skills and self motivated. A team player who also can work well independently.QUALIFICATION HIGHLIGHTSRouting and SwitchingNetwork ManagementNetwork DesignVirtualization technologiesTECHNICAL EXPERTISECertifications: CCNA,CCNP,CCIP,MCPHardware: A large range of various Cisco products, HP.IP routing: BGP, OSPF, EIGRP, RIPLAN technologies: VLANs, Trunking, EtherChannel, Spanning Tree, VTP, HSRPWAN technologies: MPLS, L2/L3 VPNs, FrameRelaySecurity: Site to site and remote access IPSec VPNs, Packet filtering, Detailed protocol analysisOperating Systems: Cisco IOS, RedHat Linux, Microsoft Windows.Protocols: IPv4, IPv6, UDP, TCP, SSH, SSL, HTTP, FTP, LDAP,POP3, SMTP.Network management: SNMP, NetFlow, Syslog,.Databases: MySQL,SybaseProgramming: Python
Listed skills include Cisco Technologies, Ccna, Requirements Analysis, Operating Systems, and 17 others.
Current workplace
Subidnarayan Maitra's current company
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Sandvine Technologies
5 roles
Subidnarayan Maitra work experience
A career timeline built from the work history available for this profile.
Cisco Tac Escalation Engineer (Technical Lead)
Escalation Engineer plays a pivotal role in this product:• Handled technically complex customer reported issues on classification, subscriber’s introduction, Quota and bandwidth related from Cisco TAC on the SCE products (SCE1010, SCE2020 & SCE8000) and troubleshoot the same and trying to replicate that issue in our local lab.• Work closely with the Engineering/Development, SE and other cross functional teams (related all SCE components) in resolving Customer Escalations .• Making various troubleshooting documents on different components case by case basis.• Configuring and validate Cisco SCE Appliances, Cisco Service Control Subscriber Manager ,Collection Manager , Protocol Pack in different customer's environment case by case basis.• Analyzing Wire shark Capture files on related cases and identifying root cause of misclassification. • Early Field Test, IOT, Implementation and Deployment of product.• Providing training to Cisco TAC and guiding the team by providing various technical pointers.
Sep 2009 - Aug 2015
Network Testing Engineer(Member Technical Staff)
Worked on cisco7600 router platform. Cisco 12008,12016 (GSR) Got good knowledge on GSR-12000 series routers.• Working on IOS-XR 3.8.0 release• Hands-on experience in Routing and switching on IOS-XR• Using MRTG, Wireshark, ISIC(For DOS attack), Codenomicon, Routem, CAT, CiscoWorks (Craft Works Interface), Silver-Creek SNMP Tool… tools for protocol testing and trouble shooting the Testbed network.• Good experience in OSPF, EIGRP, BGP,MPLS.• Installation Pie and SMU of IOS-XR• Troubleshooting the network• Test cases execution and finding the bugs on IOS-XR
Sep 2008 - Sep 2009
Network Engineer(L2)
L1 & L2 Network support for Clients. Router configuration(Cisco-3845,3640,2610,2611/1800), WAN troubleshooting Switch configuration(HP Procurve 2510-24/ 2810-24G, Cisco 2900 Catalyst) & LAN trouble shooting, LAN & WAN migration. IOS upgradation in Switch & Router. Drawing LAN & WAN network topology through VISIO Software Configuring & Monitoring Back bone links WhatsUp Gold & MRTG(Multi Router Traffic Grapher) in Window. Syslog configuration in all network devices. Take Backup of all Network devices weekly basis
Jan 2008 - Sep 2008
Network Support Engineer
First Level Troubleshooting of Static Routing,OSPF, BGP protocols on CE routers Work on Cisco 7600 / 12400 & Juniper M20, M40 Series Networks Monitoring Back bone links Using WhatsUp Gold/MRTG(Multi Router Traffic Grapher) Creating MPLS VPN circuits through PMS (Provisioning Management System)
Feb 2007 - Jan 2008
Team & coworkers
Colleagues at Sandvine Technologies
Other employees you can reach at sandvine.com. View company contacts for 756 employees →
PR
Prachi Rajmane
Colleague at Sandvine TechnologiesBengaluru, Karnataka, India
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SF
Sitti Fs T
Colleague at Sandvine TechnologiesWp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
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RB
Riri Brida
Colleague at Sandvine TechnologiesAuvergne-Rhône-Alpes, France
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SN
Sushanth Nair
Colleague at Sandvine TechnologiesBengaluru, Karnataka, India
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VC
Vivian Cohen
Colleague at Sandvine TechnologiesJerusalem District, Israel
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SS
Sara Smith
Colleague at Sandvine TechnologiesGreenville-Spartanburg-Anderson, South Carolina Area, United States
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KS
Katarina Savic
Colleague at Sandvine TechnologiesKitchener, Ontario, Canada
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SK
Shmuel Koen
Colleague at Sandvine TechnologiesIsrael
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RK
Raj Krishna
Colleague at Sandvine TechnologiesBengaluru, Karnataka, India
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PG
Premkumar G
Colleague at Sandvine TechnologiesBengaluru, Karnataka, India
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Prachi Rajmane
Colleague at Sandvine TechnologiesBengaluru, Karnataka, India
View →
SF
Sitti Fs T
Colleague at Sandvine TechnologiesWp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
View →
RB
Riri Brida
Colleague at Sandvine TechnologiesAuvergne-Rhône-Alpes, France
View →
SN
Sushanth Nair
Colleague at Sandvine TechnologiesBengaluru, Karnataka, India
View →
VC
Vivian Cohen
Colleague at Sandvine TechnologiesJerusalem District, Israel
View →
SS
Sara Smith
Colleague at Sandvine TechnologiesGreenville-Spartanburg-Anderson, South Carolina Area, United States
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KS
Katarina Savic
Colleague at Sandvine TechnologiesKitchener, Ontario, Canada
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SK
Shmuel Koen
Colleague at Sandvine TechnologiesIsrael
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RK
Raj Krishna
Colleague at Sandvine TechnologiesBengaluru, Karnataka, India
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PG
Premkumar G
Colleague at Sandvine TechnologiesBengaluru, Karnataka, India
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2 education records
Subidnarayan Maitra education
Bachelor Of Engineering (B.E.), Telecommunications Engineering
West Bengal Board Of Higher Secondary Education, Till 12Th Standard
Jadavpur Vidyapith
FAQ
Frequently asked questions about Subidnarayan Maitra
Quick answers generated from the profile data available on this page.
What company does Subidnarayan Maitra work for?
Subidnarayan Maitra works for Sandvine Technologies.
What is Subidnarayan Maitra's role at Sandvine Technologies?
Subidnarayan Maitra is listed as Technical Support Engineer at Sandvine Technologies.
Where is Subidnarayan Maitra based?
Subidnarayan Maitra is based in Bengaluru, Karnataka, India while working with Sandvine Technologies.
What companies has Subidnarayan Maitra worked for?
Subidnarayan Maitra has worked for Sandvine Technologies, Hcl Technologies, Hewlett-Packard, and Hcl Infosystems Ltd.
Who are Subidnarayan Maitra's colleagues at Sandvine Technologies?
Subidnarayan Maitra's colleagues at Sandvine Technologies include Prachi Rajmane, Sitti Fs T, Riri Brida, Sushanth Nair, and Vivian Cohen.
How can I contact Subidnarayan Maitra?
You can use AeroLeads to view verified contact signals for Subidnarayan Maitra at Sandvine Technologies, including work email, phone, and LinkedIn data when available.
What schools did Subidnarayan Maitra attend?
Subidnarayan Maitra holds Bachelor Of Engineering (B.E.), Telecommunications Engineering from Visvesvaraya Technological University.
What skills is Subidnarayan Maitra known for?
Subidnarayan Maitra is listed with skills including Cisco Technologies, Ccna, Requirements Analysis, Operating Systems, Unix, Rip, Sdlc, and Sql.
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