Subodh Kumar Singh Email & Phone Number

Bihar & Jharkhand Circle, Ranchi

Circle Infra Lead (B&J H-2, Ranchi) • Driving all Circle KPI assigned to Infra DC Energy metering, Technician PM, Alarm, Automation, Vendor PM, Return of replaced material, Process & Compliance Training to field team – inhouse & out source, Monitoring & review of Site Audit done by different stack holders and closer of punch point• Leading the Operation from front end in filed and team building/motivation• Active participation in Uptime review and supporting to team for meeting defined SLA by providing required assets and support in filed• Review and analysis of 3rd level RCA for outages contributing sites and drawing the action plans with timelines to eliminate outages• Driving the customer delight by providing highest uptime and in time solution• Giving priority for assets support to minimize consecutive month penalty sites count & high energy cost sites• Ensuring optimum utilization of the Assets • Planning & Monitoring for refurbishment of assets and its cost• To ensure the life and efficiency of assets by proper & in time maintenance through OEM.• Periodic Governance meeting with various internal stakeholders and external partners • Ensuring implementation of process, compliance and best practices in filed• Strict adherence and implementations of Safety related compliances and practices.• Key Achievement Circle achieved 100% score in all infra KPI Uptime improved from 97.96% to 99.93% Penalty converted into reward SLA meeting sites count improved from 20% to 77% Avg. refurbishment cost maintained at its lowest level Minimized Avg. aging of complain from 220.8 Days to 10.13 days Drastic control on BSC, Hub & Fiber Node isolation, achieved complete customer satisfaction

Mp&Cg Circle, Indore

Assistant Infra Manager (Indore, MP H-1) Mar 2016 to Nov 2017• To ensure the life and efficiency of assets by proper maintenance through vendor.• To ensure the justified replacement of assets by field team for healthy operation.• To ensure optimum utilization of assets• Control and monitoring of the compliances set by company.• Periodic Governance meeting with various internal and external stakeholders. • Training to the teams on compliances, process and best practices.• To ensure proper OEM support to team

Mp

Cluster In charge (Jhabua, MP) Mar 2012 to Mar 2016 • Ensure Site Meeting Up time as per SLA (99.95)• Reducing EB Disconnections / Maintaining Zero disconnection• Ensuring new initiative deployment and diesel reduction in field • Ensuring in time EB processing and in time payment to maintain zero disconnection• Coordination with Land Lord for timely ground clearance & Resolving Owner Issues• Training to all Technicians on Safe Working Practices, Vendor Contract SLAs and Alarm & Metering Functionality, PM etc.• Key Achievement Awarded as best employee in 2012. Improved and maintain Cluster uptime from 99.57% to 99.98% 89.8% Diesel reduction during tenure. 100% KPI achievement during tenure while working in tuff terrain like Jhabua. Zero EB Bill arrear and Zero disconnection in Cluster.

S9 is a Telecom Vendor Company where Working as an O&M Manager:• Customer Co-ordination for issue resolution and planning.• Ensuring customer KPI’s & SLA management.• Overall co-ordination with diesel filling vendors and employees for smooth network operation.• Online support to the field team for various technical issues raised at sites• Preparation of MIS and Dashboards on various KPI.• Key Achievement : Network UpTime - more than 99.96%

Aster is a Telecom Vendor Company where worked as an O&M Manager:• Security Deployment and Management for customers.• Billing and financial management of Project.• Tracking and maintaining customer KPI’s & SLA management.• Comprehensive O&M activities for Customer for network operation.• Coordinating the various technical issues raised at sites• Vendor Management for diesel filling at sites.• Smooth Office Operation & Up-keeping the MIS.• Key Achievement : Network UpTime - more than 99.99%

Bhopal

Worked as a Regional Project Lead (Technical), in HCL, Central Zone, Service Delivery (Project Execution) department where responsible for the following:• Implementation of trunky projects.• Operation support to the customer. Projects Undertaken at HCL :1. WiMaX Project - Installation of BTS, Antenna, WiMaX equipment & its integration to the existing infrastructure of BSNL2. Disaster Recovery Centre - Establishing DR Site (HP Supper DOM Servers) at Bhopal for data Centre.3. Indian Air Force Net (National Project) - Leaded team for IAF Net national project for establishing LAN, WAN &Voice cluster within Org. using OFC back bone, deploy the VoIPs (Cisco 7936, 41, 61, 70 & 85) & Data communication in MP & Vidava area of Maharashtra.4. Multiplay System (UTStarcom) (National Project) – Driving the project for establishing the Multiplay Broad Band system in MP & CG by installing BNGs, Tier-I & II, OCLANs & DSLAMs equipment using MPLS back bone.

• Worked as a Radio Technician in the back bone communication system of IAF and handled following in static as well as in mobile Signal formation : Radio communication equipment RF, HF & VHF transmission & receiver equipment. Satellite communication systems• Worked as LAN System Administrator.• Worked as Front line Project member, Responsible for analysis, forecast, implementation strategies, vendor managements and administrator of Integrated Material Management On-line System (IMMOLS) for IAF logistics inventory management.

Indian Air Force, Electronics/Radio/ Communication Engineering

Bachelor Of Arts - Ba